Patient Service Representative - Lakewood, United States - Forefront Dermatology

    Forefront Dermatology
    Forefront Dermatology Lakewood, United States

    2 weeks ago

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    Description
    Overview

    Come join our team We have an immediate need for a Patient Service Representative in our Denver metro area clinics If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you
    Summary

    The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.


    Here are just a few things we offer:
    Access to health, dental, and vision insurance
    Health Savings Account $500 matching contribution
    Eligible for PTO and Holiday pay
    Company paid life insurance and long term disability (full-time only)
    Access to voluntary short term disability insurance (full-time only)
    Access to additional life insurance
    Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
    401K with employer contribution
    Profit sharing
    Employee discounts
    And much more

    Responsibilities

    Essential Functions
    Performs opening and closing clinic duties
    Greets patients, checks in for appointments and verifies insurance
    Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
    Checks schedules for added, canceled and no-show appointments throughout the day
    Schedules follow up appointments as needed
    Responds to designated tasks in the electronic health record
    Orders clinic office supplies
    Sells and tracks cosmetic products
    Distributes mail
    Prepares for next day scheduled appointments

    Qualifications

    Education

    High school diploma or equivalent is required
    Knowledge, Skills & Abilities
    1-2 years of recent medical office experience or in a similar capacity is preferred.
    Proficient in basic computer functions.
    Ability to learn new software quickly.
    Must possess excellent customer service, communication and organizational skills.
    Ability to operate standard office equipment.
    Ability to type a minimum of 40 wpm is preferred.
    Must possess attention to detail.
    Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
    Ability to respond positively to constructive feedback and direction from supervisors.
    Must demonstrate professional appearance and manner at all times.
    Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
    Ability to maintain confidentiality of information.

    Pay:
    $17-19 // Hr.

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