Front Desk Clerk and Night Auditor, Skyland Lodge - Luray - Delaware North

Description

The opportunity

Delaware North Parks and Resorts is searching for a customer-service focused seasonal Front Desk Clerk and Night Auditor to join our team at Skyland Lodge in Shenandoah National Park, Virginia.

Working in an exciting, fast paced environment, you will never have a dull day at work.

If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.

Pay

$ $17.50 / hour

Information on our comprehensive benefits package can be found at whatweoffer.
What we offer

Weekly pay
Free shift meal for local team members, or free daily meals available for team members in employee housing
Employee discounts - 30% off most items
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Note:
Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties
Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park.

With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.
Low-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi, and free daily meals available for individuals who reside 50-plus miles from their worksite
Free rides to Luray for team members living in employee housing
Shared fire pit area for use in the dorm area
Meet guests and fellow team members from around the globe
Tons of outdoor activities, including camping, rock climbing, rappelling, cycling, fishing, and horseback riding
What will you do?

Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
Review pending advance deposits and charges, check guests in and out of the hotel efficiently
Quote room rates and room package information, post charges for in-house accounts
Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
Check and balance the daily figures, post room and tax charges on guest accounts
More about you

Previous experience in cash handling
Previous experience in customer service environment is beneficial
Good communication skills; ability to communicate with guests and team members
Basic math skills; ability to accurately handle money and count change
Experience using Microsoft Excel
No high school diploma or GED required
Shift details

Overnight
Weekends
M-F
Evenings as needed

Who we are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows.

It's a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

Our business is all about people, and that includes you.

At Delaware North, you're not just part of a team — you're part of a global legacy:
a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places.

And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$ $17.50 / hour