ERP Deputy Project Manager - Portland - Oregon Metro

Description

Hello, we're Metro Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.

Do you enjoy collaborating with and leading teams that involve stakeholders across an agency, cross‑department teams and contractors? Do you thrive in managing business process improvements and technical projects? Do you take pride in managing projects to successful completion?

The Office of the COO is seeking an ERP Deputy Project Manager to support Metro's enterprise resource planning (ERP) modernization initiative. This role provides a critical coordination and delivery support function for one of Metro's largest and most complex technology transformations, impacting finance, human resources, payroll, procurement, and operational systems across the organization.

A successful individual in this role proactively manages project deadlines, and drives projects at a pace that will energize the team, assuring overall project continuity and efficiency. This is a unique opportunity to work on a large‑scale, high‑visibility implementation while building deep experience in enterprise systems, organizational change, and public‑sector technology delivery.

Responsibilities

• Collect, analyze and summarize information and trends as needed to prepare project status reports.
• Set and track project milestones, flag concerns, and realign schedules and expectations as needed.
• Coordinate and support day‑to‑day ERP project activities, including work planning, task tracking, dependencies, and milestones.
• Manage cross‑functional projects and teams by aligning business objectives with value‑add project delivery.
• Support system design, configuration, testing, and deployment activities across ERP modules.
• Track and communicate risks, issues, and decisions; assist with developing mitigation strategies and follow‑up actions.
• Lead testing, troubleshooting, and resolution of ERP system issues, including production problems.
• Develop and maintain project documentation, system artifacts, and implementation materials.
• Establish and coordinate work based on identified system requirements.
• Provide individual and group instruction to users related to system functionality and changes.
• Support evaluation of business processes to align ERP functionality with Metro's operational needs.
• Participate in meetings, workshops, and governance forums related to ERP delivery and readiness.

Attributes for success

• Strong organizational skills with the ability to manage multiple priorities while meeting deadlines.
• Clear, effective written and verbal communication skills.
• Ability to translate technical concepts for non‑technical audiences.
• Comfort working in complex, cross‑functional environments.
• Collaborative mindset with a strong customer‑service orientation.
• Ability to analyze problems, identify solutions, and follow through to resolution.
• Openness to change and adaptability in a fast‑moving project environment.
• Attention to detail and commitment to quality and accountability.

DIVERSITY AND INCLUSION

At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro's goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

Minimum qualifications

• 1–3 years of related professional experience.
• Bachelor's degree, or
• Any combination of education, professional, volunteer, and lived experience that provides the knowledge, skills, and abilities to perform the classification duties and responsibilities.

Budget

This position is contingent upon final budget approval. Recruitment efforts are being initiated in advance to ensure preparedness; however, the posting and any subsequent hiring actions may be postponed or canceled should budget approval not be granted.

Ineligibility

If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.

Hybrid Telework

This position is based at the Metro Regional Center (MRC) and is expected to work onsite at MRC as well as at Metro's external venues throughout the Portland metropolitan area. Due to the high level of collaboration and system activity associated with Metro's ERP replacement and modernization efforts, this role will require frequent onsite presence over the next 18 months.

At this time, this position is designated as "hybrid telework." You will have the option to work away from the office, although there may be times that coming into the office will be required. The manager will work with you to identify a schedule that balances the operational needs of the department and your needs. Employees must reside in Oregon or Washington to work at Metro.

Preferred qualifications

• Technology or software Project management experience.
• Previous experience with accounting or HR software implementations (HCM or ERP implementations).
• Experience supporting or coordinating large‑scale system implementations or ERP projects.
• Familiarity with ERP systems supporting finance, HR, payroll, or procurement.
• Experience working with external vendors or implementation partners.
• Experience in public‑sector or union‑represented environments.
• Experience developing test scripts, supporting user acceptance testing, or coordinating training.
• Proficient with Microsoft 365 suite.
• Demonstrated ability to motivate groups of people that do not report to you to complete a project in a timely manner.
• Knowledge of Project Management principles and or PMI certification.
• Knowledge of ITIL procedures and practices.

Screening and evaluation

• Initial review of minimum qualifications.
• In‑depth evaluation of application materials to identify the most qualified candidates.
• Consideration of top candidates/interviews.
• Testing/assessments (if applicable).
• Reference check.
• Background, driving records check for finalist candidate (if applicable).

Compensation, benefits and representation

The full‑salary range for this position is step 1: $87,023.09 to step 7: $111,111.94 annually. However, unless a candidate's qualifications justify, based on the Oregon Pay Equity Act requirements and Metro's internal equity review process, the appointment will likely be made between step 1: $87,023.09 to the equity range step 3: $91,400.94 annually.

This position is not eligible for overtime and is represented by AFSCME union. It is classified as a Systems Analyst II.

Equal employment opportunity

All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.

Accommodation

Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.

Veterans' preference

Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.

Pay equity at Metro

No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics.

How to apply

For tips on how to apply and more information on what the application process looks like, visit Metro's "How to apply" page.

Contact

Recruiter: Megan Warneke
Email: