Hair Salon Receptionist - Boston, MA
2 days ago
Job description
Overview
Join our vibrant team as a Hair Salon Receptionist, where your energetic personality and exceptional communication skills will set the tone for a welcoming and professional environment.
In this role, you will be the first point of contact for clients, ensuring they feel valued and cared for from the moment they walk through the door. Your enthusiasm and organizational skills will help streamline daily operations, manage appointments, and promote our salon services with confidence. This paid position offers an exciting opportunity to develop customer service expertise while contributing to a lively, stylish atmosphere.
Responsibilities
- Greet clients warmly and professionally, creating a positive first impression
- Manage appointment scheduling using POS (Point of Sale) systems efficiently and accurately
- Answer phone calls with excellent etiquette, providing information and booking appointments
- Upsell salon services and retail products to enhance client experience and increase sales
- Handle cash transactions, perform cashiering duties, and ensure accurate cash handling
- Maintain the cleanliness and organization of the reception area, including merchandising and stocking products
- Assist with product demos and educate clients on new offerings to encourage retail sales
- Support the salon team by coordinating schedules, managing client flow, and ensuring smooth daily operations
Requirements
- Previous experience in retail sales or customer service roles preferred; supervisory experience is a plus
- Familiarity with POS systems, cashiering, and basic retail math for transactions
- Strong communication skills with excellent phone etiquette and interpersonal abilities
- Bilingual skills are highly desirable to serve a diverse clientele effectively
- Ability to multitask efficiently in a fast-paced environment while maintaining professionalism
- Knowledge of grocery store or retail environments is advantageous for understanding inventory management and merchandising practices
- Basic math skills for handling cash, processing payments, and balancing registers
This role is perfect for motivated individuals who thrive on delivering outstanding customer service in a dynamic setting. If you're passionate about helping clients look and feel their best while enjoying a lively work environment, we want to hear from you
Job Type: Full-time
Pay: $ $18.97 per hour
Expected hours: 38 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
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