Front Desk Receptionist - Bellevue, WA
18 hours ago
Job description
Front Desk Receptionist (Primarily Remote – 80% Remote / 20% In-Clinic)
Specialty Neurology Clinic – Bellevue, WA
We are seeking a professional, friendly, and highly organized Front Desk Receptionist to support our specialty neurology clinic and affiliated providers. This position is primarily remote (approximately 80%), with occasional in-clinic responsibilities (approximately 20%) at our Bellevue location.
Initial training will be conducted onsite in Bellevue.
This role is ideal for someone who enjoys patient interaction, thrives in a structured environment, and can work independently while maintaining excellent communication with providers and staff.
Primary Responsibilities (Remote – 80%)
Most of your time will be spent working remotely handling:
- Answering incoming phone calls with professional phone etiquette
- Managing appointment scheduling and provider calendars
- Responding to patient inquiries via phone and email
- Coordinating referrals and outside provider communications
- Assisting with insurance verification and prior authorizations
- Managing incoming/outgoing communications
- Supporting EMR documentation and administrative workflows
The ideal candidate is responsive, organized, and comfortable handling a high volume of calls while working independently from home.
In-Clinic Responsibilities (20%)
When onsite, responsibilities include:
- Greeting patients warmly and professionally
- Managing front desk check-in and check-out
- Collecting and verifying patient information and insurance details
- Coordinating clinic flow with providers and medical assistants
- Assisting with light room turnover to ensure readiness
- Supporting overall clinic operations
Training Provided
- EMR system training
- Phone and front desk communication standards
- Referral and insurance workflow training
- Prior authorization basics
- Clinic workflow and provider coordination
Qualifications
Required
- Excellent verbal and written communication skills
- Professional phone presence
- Strong organizational and multitasking abilities
- Reliable internet connection for remote work
- Ability to work independently and responsibly
- Detail-oriented and dependable
Preferred
- Bachelor's degree
- Prior medical office or specialty clinic experience
- Experience with EMR systems
- Knowledge of insurance verification and referral processes
Ideal Candidate
- Friendly, calm, and patient-focused
- Highly organized and efficient
- Comfortable balancing remote administrative work with occasional in-clinic duties
- Able to maintain confidentiality and professionalism
- Interested in long-term growth in a specialty medical setting
Job Types: Full-time, Part-time
Pay: $ $22.00 per hour
Work Location: Hybrid remote in Bellevue, WA 98004
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