- Serve as acting supervisor in the absence of the supervisor or manager, coordinating with freight carriers, preparing bills of landing (BOLs), and managing unexpected operational changes
- Lead, train, coach, and motivate shipping associates on procedures, safety standards, and equipment operation
- Assign daily tasks and manage workflow to ensure accurate, on-time shipment of orders
- Monitor team performance, productivity, and accuracy; provide ongoing feedback and coaching
- Oversee picking, packing, labeling, staging, and loading outbound shipments
- Ensure compliance with shipping procedures, safety regulations, and quality standards
- Prepare and verify shipping documentation, including BOLs and export paperwork as required
- Coordinate with carriers, production, and internal departments to resolve shipping and operational issues
- Investigate and resolve shipping discrepancies, damages, delays, and inventory variances
- Maintain a clean, organized, and safe shipping environment
- Track shipping metrics and report trends, issues, and improvement opportunities to management
- Support continuous improvement initiatives and process enhancements
- Safely operate warehouse equipment, including forklifts and pallet jacks
- High school diploma or equivalent
- 2-3 year's experience of shipping, warehouse, or logistics.
- Strong knowledge of shipping processes (unloading, verification, staging, documentation)
- Proficiency with Warehouse Management Systems (WMS) and RF scanners
- Forklift, pallet jack, and material-handling equipment operation (certifications preferred)
- Ability to read BOLs, packing slips, purchase orders, and inventory documents
- Understanding of inventory control, cycle counting, and putaway procedures
- Knowledge of LTL/FTL freight handling and dock operations
- Familiarity with product labeling, barcoding, and lot/serial tracking
- Strong attention to detail for accurate receiving and inventory movement
- Experience conducting safety talks and encouraging safe work habits
- Experience onboarding and training employees in receiving and warehouse processes
- Ability to prioritize tasks in a fast-paced, deadline-driven environment Experience conducting safety talks and encouraging safe work habits
- Effective time management and ability to handle multiple inbound shipments
- Knowledge of lean principles (5S, waste reduction, standard work)
- Skilled in maintaining clean, organized, and safe dock and warehouse areas
- Ability to lead, coach, and motivate shipping associates
- Task assignment, workload balancing, and shift coordination
- Conflict resolution and performance coaching
- Ability to maintain team discipline while promoting a positive work environment
- Clear and direct communication with cross-functional teams, (Inventory, Material Handling, Production)
- Ability to document issues, escalate discrepancies, and report daily progress
- Competent in leading shift huddles and training sessions
- Strong written communication for logs, reports, and WMS notes
- Knowledge of OSHA and company safety standards
- Ability to enforce safe equipment operation and PPE usage
- Root-cause analysis for process breakdowns
- Identifying workflow bottlenecks and recommending improvements
- Data-driven decision-making based on KPIs and WMS reports
- Ability to stand for extended periods of time.
- Lifting of up to 50 pounds, moving up to 200 pounds.
- Full-time position with regular working hours, Monday through Friday.
- Overtime as required for current business needs
- Job requires both indoor and outdoor work.
- High school diploma or GED is required.
- Previous manufacturing experience is preferred.
- Ability to communicate effectively both verbally and in writing.
- Ability to read and follow written instructions.
- Ability to work in a fast-paced, deadline-oriented environment.
- Basic mathematical skills to analyze, review, and process orders accurately; an ability to add, subtract, multiply, and divide numbers and above average ability to interpret measurements and increments.
- Ability to prioritize, organize, and work independently with minimal supervision.
- Ability to operate heavy machinery, basic hand tools, and power tools.
- Knowledge of manufacturing processes, mechanics, and basic quality principles.
- Ability to work as part of a team.
- Ability to stand and walk continually.
- Ability to lift 100 pounds and push or pull 150 pounds; an ability to use hands to touch, handle, or feel.
- Ability to see, including the use of color perception and peripheral vision; an ability to hear and speak clearly.
- Ability to read reports, orders, and other documentation.
- This position is frequently exposed to noise, cold or hot temperatures, dirt/dust, moving parts, fumes/odors, and heavy machinery and equipment.
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Shipping Team Lead - Westfield - SOUL PROVIDER INC
1 week ago
Description
Job Purpose:The Shipping Team Lead oversees daily shipping operations and leads a team of shipping associates to ensure accurate, timely, and efficient order fulfillment. This role is responsible for coordinating workflow, maintaining safety and quality standards, and supporting continuous improvement within the shipping function
Key Responsibilities:
To perform this job successfully, an individual must have the following education and/or experience.
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions/ responsibilities.
The physical demands described here are representative of those that an individual must meet in order to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform the essential functions.
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Team Lead
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Banking Certified Team Lead
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