- High School Diploma/GED required.
- Three to Five years of proactive sales experience required, with demonstrated experience meeting goals including via outbound or telemarketing calls and lead generation.
- Must be service-oriented with strong people skills to assess customer needs and respond to questions.
- Proven critical thinking and problem solving skills.
- Able to patiently communicate with customers and departments with diplomacy and tact.
- Excellent written and verbal communication skills including active listening.
- Proficient in a variety of computer applications
- Competent to work independently and in a team environment.
- Be flexible and able to adapt to changing priorities.
- Good organizational and time management skills.
- Make outbound calls to existing Dollar Bank customers to retain and expand their relationship with the bank to include new loan and credit card products.
- Assess customer needs through effective listening and questioning in order to recommend solutions including additional products and services.
- Handle inbound product related calls and show the consistent ability to upsell and maximize these inquiries.
- Consistently provides the highest level of customer service meeting quality standards when aiding new and existing customers within the markets we serve.
- Ensures the accuracy of the information provided to customers.
- Maintain proficient knowledge of Dollar Bank's products, services, regulations, policies, and procedures, participating in regular product and customer service training throughout employment.
- Recommend and open several types of retail accounts.
- Acts as a liaison with other departments in solving customer issues.
- Strive to meet established goals and establish loyal customer relationships.
- Achieves monthly goals which may include sales goals, CSAT, quality scores and call handling time.
- Adhere to Bank and department regulations, policies, and procedures in performing daily assignments and tasks.
-
Bi-Lingual Call Center Rep.
2 weeks ago
Dollar Bank Arsenal, United StatesDo you enjoy helping customers over the phone in a high energy environment, where you are supporting inquiries regarding fraud, lost/stolen cards, travel notifications, credit card payments and debit/ATM disputes? If so, this is the position for you You will be able to display yo ...
-
Senior Sales Call Center Rep
1 week ago
Dollar Bank Pittsburgh, United StatesJob Description · The Lead Lending Solutions Specialist in the Account Sales department is responsible for generating new consumer loans and credit cards via proactive outbound solicitation calls to existing Dollar Bank customers as well as generating and maximizing any loans and ...
-
Bi-Lingual Call Center Rep.
2 weeks ago
Dollar Bank, FSB Pittsburgh, United StatesDo you enjoy helping customers over the phone in a high energy environment, where you are supporting inquiries regarding fraud, lost/stolen cards, travel notifications, credit card payments and debit/ ATM disputes? If so, this is the position for you Call Center, Credit, Customer ...
-
Outbound Call Center Rep Pittsburgh PA
3 weeks ago
BuildingStars Pittsburgh, United StatesDoes this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just found your perfect job · Buildingstars is hiring 10+ full-time, remote customer ser ...
-
Customer Service Rep/Inside Sales
1 week ago
Applied Industrial Technologies Pittsburgh, United States** Customer Service Rep/Inside Sales** · Location: Pittsburgh, PA, US, 15205 · Company: 1115-Applied Industrial Technologies When you join Applied, you bring all of yourself your skills, ideas, work style, personality and passions to our team and we are better for it. **We are ...
-
Client Engage Ctr Rptg Admin
3 weeks ago
Federated Hermes, Inc. Pittsburgh, United StatesPOSITION SPECIFICATIONS: · * Bachelor degree or equivalent experience required; Bachelor degree in Business Management or related field preferred · * Minimum two years business experience required; Prior data analysis and reporting experience preferred · * Ability to analyze, sor ...
-
Sales Manager
1 week ago
Xometry Pittsburgh, United States**Sales Manager** · Pittsburgh, PA / Marketplace Operations Marketplace Operations Sales / Full-Time is the source for on-demand manufacturing, offering massive capacity, instant online quotes, fast lead times, and affordable pricing. Our global network of over 5,000 manufacturi ...
-
Senior Staff Electrical Engineer, Factory Design
2 weeks ago
Form Energy, Inc. Pittsburgh, United StatesAre you ready to build America's clean energy future with the team that will deliver? Form Energy is an American energy technology and manufacturing company. We are pioneering a new class of iron-air batteries to enable our electric grid to run on renewable, reliable, and afforda ...
-
Territory Manager, Primary Care
7 hours ago
Baxter Healthcare Corporation Pittsburgh, United StatesThis is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outc ...
-
Field Technician
1 week ago
BCforward Pittsburgh, PA, United StatesField Technician · BC forward is currently seeking a highly motivated Field Technician for an opportunity in Pittsburg, PA. · Field Technician · Please note this is the target date and is subject to change. Expected Duration: 24 Months Contract with Strong Possibility of Exten ...
-
Field Services Technician
1 week ago
BCForward Pittsburgh, United StatesJob Description · Job DescriptionHi Professionals, · Hope you are doing well, · This is a Direct Client Role, · Requirements: · [ PC/Printer field break/fix] · [Technical/mechanical hardware repair] · Job Description: · This customer facing, non-exempt Client PC/Printer field bre ...
-
Sales - Apparatus and Ambulance Sales
2 weeks ago
1st Out Specialty Vehicles & Equipment Pittsburgh, United StatesJob Description · Job DescriptionFull-time Salesperson to represent manufacturers of Apparatus and Ambulances to fire departments in Western and Central PA. Our office is located in Moon Twp, PA near the Pittsburgh Airport, but you can be located anywhere in our territory of West ...
-
Director of Brokerage Sales
1 week ago
Beemac Logistics Pittsburgh, United StatesJob Description · Job DescriptionPosition Summary: · We are looking for a natural sales leader with the proven ability to grow a book of business in the transportation industry (*only those with direct freight brokerage experience will be considered), while influencing and motiva ...
-
National Sales Manager
1 week ago
Beemac Logistics Pittsburgh, United StatesJob Description · Job DescriptionPosition Summary: · We are looking for a natural sales leader with the proven ability to grow a book of business in the transportation industry (*only those with direct freight brokerage experience will be considered), while influencing and motiva ...
-
Director of Brokerage Sales
1 week ago
Beemac Logistics Pittsburgh, United StatesJob Description · Job DescriptionPosition Summary: · We are looking for a natural sales leader with the proven ability to grow a book of business in the transportation industry (*only those with direct freight brokerage experience will be considered), while influencing and motiva ...
-
Director of Brokerage Sales
2 days ago
Beemac Logistics Pittsburgh, United StatesJob Description · Job DescriptionPosition Summary: · We are looking for a natural sales leader with the proven ability to grow a book of business in the transportation industry (*only those with direct freight brokerage experience will be considered), while influencing and motiva ...
-
Field Technician
1 week ago
BCforward Pittsburgh, PA, United StatesField Technician · BC forward is currently seeking a highly motivated Field Technician for an opportunity in Pittsburg, PA. · Position Title: Field Technician · Location: Pittsburg, PA · Anticipated Start Date: 06/03/2024. · Please note this is the target date and is su ...
-
Medical Sales Representative
2 weeks ago
Progressive Medical Inc Pittsburgh, United StatesJob Description · Job DescriptionTotal comp at plan first year $70K - $100K. Uncapped commissions which makes your total comp the investment you put in the position. · Leading medical/surgical products distributor is seeking a full-time field sales representative for the west Pen ...
-
National Sales Manager
1 week ago
Hybrid Global Logistics Services Pittsburgh, United StatesJob Description · Job DescriptionDescription:We are looking for a natural sales leader with the proven ability to grow a book of business in the transportation industry (*only those with direct freight brokerage experience will be considered), while influencing and motivating oth ...
-
National Sales Manager
2 days ago
Beemac Logistics Pittsburgh, United StatesJob Description · Job DescriptionPosition Summary: · We are looking for a natural sales leader with the proven ability to grow a book of business in the transportation industry (*only those with direct freight brokerage experience will be considered), while influencing and motiva ...
Senior Sales Call Center Rep - Arsenal, United States - Dollar Bank
Description
The Lead Lending Solutions Specialist in the Account Sales department is responsible for generating new consumer loans and credit cards via proactive outbound solicitation calls to existing Dollar Bank customers as well as generating and maximizing any loans and credit card inquiries when assigned to handle inbound calls. This includes, assessing their needs and matching them with new and additional products and services. This role is required to achieve ambitious monthly and yearly goals for the department, as well as achieve service level goals such as CSAT, quality score, and call handling time. This position will also field inbound leads via email, and chat requests. The successful Lead Lending Solutions Specialist will be responsible for effective communication with all departments that are involved with the processing of new loan and credit card requests. This includes providing any necessary documentation or answering any outstanding questions that will lead to the expedient processing of the customer's application.
Qualifications:
Duties: