- From an architectural 3D model to a completed 40 story urban building that is on time and on budget Special projects
- Updates/remodeling for existing commercial buildings for new efficiencies Service
- On demand and scheduled maintenance ensuring tenant comfort Building performance
- Control systems and automation for energy improvement and minimal surprises People love to work at MacDonald-Miller, and it's because we all share the same
- Diverse players, one team, a common vision.
- We are dedicated to personal and professional excellence.
- Everyone deserves a safe workplace.
- We are proud to be part of MacDonald-Miller.
- We are committed to continuous, .
- Take the work seriously, but never taking ourselves too seriously.
- Evaluate and prioritize work and service requests continually and communicate with techs to provide necessary information for each dispatch.
- Monitor backlog of maintenance and incomplete work in progress, maintain records and information of all requests and dispatches, and be a good team player.
- Service Response Center Supervisor, on a collaborative team working on various projects and initiatives to support our growing business.
Service Coordinator - Seattle, United States - MacDonald-Miller Facility Solutions
Description
At MacDonald-Miller Facility Solutions ("MacMiller") we .As the Northwest's leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings.
With our 1000 employees across 8 offices - there is a breadth and variety of work to keep you engaged and inspired.
We enjoy a well-respected history of exceeding our customers' expectations and .Our clients trust their toughest projects with our integrated teams, including:
New construction
Service Coordinator:
This is where you come in.
We're looking for a Service Coordinator to support our commercial HVAC Technicians and Service Coordination team by scheduling and maintaining thorough records for service schedules, resources, equipment, and information for the field service team.
You would be a key Service business member, responsible for effectively communicating all emergency service and ongoing maintenance activities in an assigned geographical area.
This level of accountability involves robust and collaborative communication with your customers, technicians, and teammates to evaluate & prioritize the workload in this fast-changing environment.
In return for achieving aggressive goals, you'll get rewarded with more to own, a ton of growth opportunities, and more freedom than you've probably ever had.
Top 3 things to deliver in the first year to be a hero:Effective Triage
Your Background:
What kind of person will thrive in this role? You should have... A track record of delivering excellent customer service even while under pressure Ability to prioritize calls according to urgency and importance while keeping stakeholders informed of schedule changes and answ