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- Outbound/Inbound calls with delinquent borrowers
- Find solutions to help bring borrower's loans to a current status.
- Process payments for borrowers with past due payments
- Maintain daily, weekly, and monthly collection and metric goals.
- Remain in compliance with collections policies and procedures.
- 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools
- Excellent verbal and written communication skills
- Prior call center experience with financial products preferred.
- Proficiency with Microsoft Office applications
- Self-motivated and extremely goal-oriented
- Team Player
- Professional demeanor
- Bilingual Spanish/English required.
Bilingual Customer Support - Richardson, United States - ReqRoute Inc
Description
Job Description:
Essential Job Duties and Responsibilities:
Preferred Skills, Knowledge, and Abilities:
ReqRoute, Inc is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.
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