- Build and maintain positive relationships with residents by promptly and thoroughly responding to resident concerns, questions, and requests while adhering to company policies and fair housing guidelines.
- Perform the resident move-in, move-out, and eviction processes, including all associated inspections, notifications, and paperwork.
- Perform basic accounting and collections activities; maintain the tenant ledger to track all revenue and expense associated with each lease agreement.
- Promote a high quality living environment by monitoring resident compliance with community policies, including enforcing standards and educating residents about policies, as needed.
- Ensure residents receive timely information about community events, programs, and initiatives.
- Achieve retention goals by proactively informing residents about lease renewal options and cross-community relocation opportunities; execute the lease renewal process.
- Project a positive image of the community by organizing materials, reporting defects, and spot cleaning, as needed.
- Perform administrative duties, such as answering phones, maintaining files, performing data entry, and compiling reports.
- And other duties as assigned.
- 2+ years of relevant work experience in property management, hospitality or customer service.
- Demonstrated ability to retain customer base by securing account or lease renewal, including proven success cross-selling or upselling.
- Proven success ensuring customer compliance with account or lease terms; strongly prefer experience with collections, evictions, or fee assessments.
- Demonstrated ability to resolve customer complaints by using independent judgment to assess the situation, quickly formulate potential solutions, and present options to the customer.
- Demonstrated ability to professionally interact and relate to individuals with diverse backgrounds.
- Require prior experience working in an environment that demonstrates an ability to adapt to changing priorities or unexpected interruptions, including unscheduled customer interactions in person and via phone.
- Computer proficiency, including working knowledge of word processing, spreadsheet, and database software.
- Valid driver's license.
- Ability to work weekend and evening hours
- Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
- Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.
- Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.
- Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
- Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.
- A choice between two benefit-rich medical, dental and vision plans
- 401(k) with immediate 100% vesting and contribution match
- Generous paid time off that increases throughout your career
- 12 paid holidays
- Paid time off to volunteer
- Tuition reimbursement to support growth and development
- 100% paid life and AD&D insurance
- Short-term and long-term disability coverage
- Maternity leave
- Paternity Leave
- Military Leave
- Flexible Spending Accounts (Health and Dependent Care)
- Complimentary Employee Assistance Program
-
Ft Riley KS Dispatcher, Motor Vehicle
3 weeks ago
FITT Scientific LLC Fort Riley, United StatesJob Title: Dispatcher Motor Vehicle · Location: Fort Riley · Type of Work: Full Time / 40 hours a week. · Pay Type: Hourly · Clearance Required: None · Job Description: · The Dispatcher, Motor Vehicle will perform and support fleet management mission requirements for the Insta ...
-
Environmental Health and Safety Specialist
3 weeks ago
Corvia Fort Riley, United StatesWho We Are · Corvias' property management philosophy is simple. We take a holistic, "resident first" approach to housing and maintenance so our partners can focus on their core mission, whether it's educating students or maximizing military readiness. For more than 20 years, we' ...
-
Environmental Health and Safety Specialist
3 weeks ago
Corvias Fort Riley, United StatesWho We Are · Corvias' property management philosophy is simple. We take a holistic, "resident first" approach to housing and maintenance so our partners can focus on their core mission, whether it's educating students or maximizing military readiness. For more than 20 years, we' ...
-
Supply Technician Lead
3 weeks ago
Technica Fort Riley, United StatesPosition Responsibilities: This position Leads in all aspects of technical management work (e.g., inventory management, storage management, cataloging, property utilization) related to depot, local, or other supply activities. · The work generally involves individual case proble ...
-
Store Associate
1 week ago
Defense Commissary Agency Fort Riley, United StatesSummary Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and ...
-
Store Associate
4 days ago
Defense Commissary Agency Fort Riley, United StatesSummary · Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, a ...
-
Director of Nursing-Assisted Living
3 weeks ago
Brookdale Senior Living Junction City, United StatesDirector of Nursing-Assisted Living · Overview · Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity · About the Director of Nursing Position · As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage ...
-
Dining Services Coordinator
1 week ago
Brookdale Senior Living Junction City, United StatesOverview · Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity · Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA) · Make Lives Better Including Your Own. · If you want to work in an environment whe ...
-
Environmental Health and Safety Specialist
3 weeks ago
Corvia Ogden, United StatesWho We Are · Corvias' property management philosophy is simple. We take a holistic, "resident first" approach to housing and maintenance so our partners can focus on their core mission, whether it's educating students or maximizing military readiness. For more than 20 years, we' ...
-
Assistant County Attorney
1 week ago
County of Geary, KS Junction City, United StatesJob Description · Job DescriptionJOB SUMMARYThe job duties of the Assistant County Attorney include but are not limited to represent the State of Kansas in the prosecution of felony and misdemeanor crimes, Child in Need of Care cases, and Juvenile Offender cases; to prepare appel ...
-
Legal Secretary
1 week ago
County of Geary, KS Junction City, United StatesJob Description · Job DescriptionGEARY COUNTY JOB DESCRIPTION · Job Title: Legal Secretary FLSA: Non-Exempt Salary Range: 15 Reports To: Geary County Attorney PCN: CA1006, CA1007, CA1008 CA1009, CA1010 Department: County Attorney Date: June 2020 JOB SUMMARYThe job duties of the ...
-
Equipment Operator
1 week ago
State of Kansas Geary, United StatesJob Posting · Important Recruitment Information for this vacancy: · * Job Posting closes: May 21, 2024 · Kansas Department of Transportation · KDOT's mission is to provide a safe, reliable, innovative statewide transportation system that works for all Kansans today and in the fut ...
-
Engineering Associate I
1 week ago
State of Kansas Geary County, United StatesEmployment Benefits · : First day of employment, comprehensive coverage under the State Employee Health Plan (SEHP) for medical, prescription drug coverage, vison, and dental plan · Availability of tax advantage accounts such as the Health Savings Account (available to employee ...
-
Equipment Operator
2 weeks ago
State of Kansas Geary County, United StatesEmployment Benefits · : Work-Life Balance Programs: Paid Leave: Vacation, Holidays, Parental, Military, Sick, Funeral and Jury Duty Employee Assistance Program For help managing daily life at no cost to you Infant at Work Program Voluntary Benefits: Accident, Critical Illness, ...
-
CMA Certified Medication Aide
3 weeks ago
Ascension Health Manhattan, United States**Details** · + Sign-on bonus: · + Department: · + Schedule: · + Facility: · + Location: · + Salary Midpoint: $XX.XX per hour (or per year) · _Actual compensation offered will vary based on factors including applicable licenses, certifications, education, experience, location, qu ...
-
CMA Certified Medication Aide
3 weeks ago
Ascension Manhattan, United StatesDetails · Sign-on bonus: $ FT Night Shift · Department: Skilled Nursing and Assisted Living · Schedule: 8 Hour Shift; Multiple Shifts Available · Facility: Via Christi Village · Location: Manhattan, KS · Salary Midpoint: $21.20 per hour · Actual compensation offered will vary bas ...
-
RN Registered Nurse
2 weeks ago
Ascension Health Manhattan, KS, United StatesDetails · * Sign-on bonus: $5000.00 · * Department: Skilled Nursing or Assisted Living · * Schedule: 12 Hour Shift; Multiple Shifts Available · * Facility: Via Christi Village · * Location: Manhattan, KS · * Salary Midpoint: $34.10 per hour · Actual compensation offered will vary ...
-
Receptionist
2 weeks ago
Ascension Health Manhattan, United States**Details** · + **Department:** Business Operations · + **Schedule:** 8am-4pm Saturday & Sunday · + **Facility:** Via Christi Village · + **Location:** Manhattan, KS · + **Salary Midpoint:** $18.40 per hour · _Actual compensation offered will vary based on factors including appli ...
-
RN Registered Nurse
2 weeks ago
Ascension Manhattan, United StatesDetails · Sign-on bonus: $5000.00 · Department: Skilled Nursing or Assisted Living · Schedule: 12 Hour Shift; Multiple Shifts Available · Facility: Via Christi Village · Location: Manhattan, KS · Salary Midpoint: $34.10 per hour · Actual compensation offered will vary based on fa ...
-
CNA Certified Nursing Assistant
3 weeks ago
Ascension Manhattan, United States**Details**+ **Sign-on bonus:** $ FT Night Shift+ **Department:** Skilled Nursing and Assisted Living+ **Schedule:** 8 Hour Shift; Multiple Shifts Available+ **Facility:** Via Christi Village+ **Location:** Manhattan, KS+ **Salary Midpoint:** $21.20 per hourActual compensation of ...
Resident Associate - Fort Riley, United States - Corvia
Description
Who We AreCorvias' property management philosophy is simple. We take a holistic, "resident first" approach to housing and maintenance so our partners can focus on their core mission, whether it's educating students or maximizing military readiness. For more than 20 years, we've used that approach to create safe, high-quality places to live, learn, work and interact for our partners' residents throughout the U.S. If you want to contribute to a team dedicated to making a difference in the lives of the people we serve, we'd like to talk to you. Corvias can help you build a rewarding career that values superior customer service skills, innovation, and hard work. We'll also provide you with abundant opportunities for professional growth and giving back..
How You'll Contribute to the Team
The Resident Associate serves the dual purpose of performing account management services as the primary point of contact for all resident transactions arising from current lease agreements, and generating revenue from fee enforcement, lease enhancements, and renewals. This role is accountable for achieving resident satisfaction and retention targets.
Primary Responsibilities Include:
As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions.To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.
Corvias employees are eligible for:
Learn more aboutCorvias' External Recruiting Policy.
Learn more about Pay Transparency.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
