Keyholder - Pasadena

+ Commission Opportunities ($23hr -This is what you can expect to be paid in this role. The range considers factors such as years of relative experience, cost of living/geographical area and clinic volume.)

Proven retail experience preferably within skincare and/or aesthetics
The ability to provide inspirational authentic and personalized customer service
While not essential previous retail operations experience including cash reconciliation and opening closing store desirable Previous supervisory experience including coaching/mentoring others achieve sales customer service targets desirable Ability work retail hours including days nights weekends special events fastpaced environment Previous Zenoti software user plus Two 2 years Skin Care/Aesthetics customer service preferred Prioritizes customer service exceptional communication skills Proficient problem solving finding creative solutions Must comfortable atmosphere clients team members Attentive good listener Attention detail following company safety protocol Client safety customer service making clinical decisions asking assistance Goaloriented selfmotivated exceeding company benchmarks success Willing learn adapt changes quickly Comfortable respectful conflict management clients team members Creating curated client experiences Effectively introduce promote customized no downtime facials Skin Laundry products specific personal skincare needs current prospective clients Educating clients importance skin care protocols Celebrating success results clients experience Championing Skin Laudrys mission values how services products achieve goals Effectively coordinating scheduling rescheduling recurring future clients Consistently seeking obtaining converting new clients Supporting Store Operations Success Establishes maintains effective client retention processes Understand utilizes company reports leverage business share insights best practices performance Partner clinic team providing peopleoriented enjoyable comfortable workplace belonging Respect support all team members individuality inclusive environment Maintain organizational relationships 5 ways redefine work give back YOU Committed growth You priority Skin Laundry has roadmap guaranteed development guaranteed long willing put work WorkLife Harmony Believe human foremost Extensive Holiday Policy working relentlessly release initiatives supporting mental health out work Led managed Days being managed over Believe success alongside people leader support uplift criticize overlook Speak Up Culture Let face suffering silence norm At Skincare voice heard vital health organization Dont hire jerks Simple humble kind selfaware individuals room bullying gossip racism intolerance here Employee Benefits Perks Complimentary Employee Treatment Product Discount Program Vacation leave sick leave Paid holidays Parental Leave Health insurance options 401k Flexible Spending Accounts Healthcare Dependent Care Voluntary Term Life insurance employee spouse child Volunteer Commuter Benefits Volunteer Legal Benefits Volunteer Group Accident insurance Critical Illness insurance Hospital Indemnity insurance ADP LifeMart discounted services Calm App subscription Love hearing enthusiastic transforming skin care beauty industry Not sure meet qualifications Research women underrepresented groups tend apply jobs when think may meet qualification fact often do Committed creating diverse inclusive environment strongly encourage apply This job description designed cover comprehensive listing activities duties responsibilities required employee Duties responsibilities activities change assigned notice Equal Opportunity Employer committed providing environment mutual respect equal employment opportunities available applicants teammates regard race color religion sex pregnancy national origin age physical mental disability marital status sexual orientation gender identity gender expression genetic information military veteran status characteristic protected applicable law Accommodation Assistance committed providing access equal opportunity reasonable accommodation individuals disabilities employment services programs activities Request reasonable accommodation contact Employment Agencies will accept unsolicited resumes source candidate Any unsolicited resumes sent mailing address fax machine email address directly employees resume database considered property NOT pay fee placement resulting receipt unsolicited resume candidate referred Agency free charges fees Job summary

This Keyholder position at Skin Laundry offers an exciting opportunity for a dynamic individual with leadership skills to join our team.

Qualifications

• Proven retail experience preferably within skincare and/or aesthetics
• The ability to provide inspirational authentic and personalized customer service

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Job description