Residential Sales Consultant - Stamford - Alchemy Global Talent Solutions

    Alchemy Global Talent Solutions
    Alchemy Global Talent Solutions Stamford

    16 hours ago

    Description

    Join a well-established moving and relocation company as a Residential Sales Consultant based in Stamford, CT. This exciting role focuses on expanding the residential sales division by working directly with customers planning local and long-distance moves. With Stamford's growing housing market, you'll have strong opportunities to build trusted relationships and drive revenue within the household goods sector.

    Key Responsibilities:

    • Develop and manage a pipeline of residential moving leads through phone, email, social media, and referrals.
    • Conduct in-home and virtual consultations to assess client needs and deliver detailed, competitive quotes.
    • Educate customers on packing, storage, insurance, and moving options to tailor solutions to their move.
    • Follow up on quotes, handle objections professionally, and close deals to achieve monthly sales goals.
    • Provide ongoing support and communication to clients throughout the moving process.
    • Coordinate with operations to ensure seamless handoff from sales to service delivery.
    • Accurately maintain customer data and activity tracking in the company CRM.
    • Attend community events and utilise digital platforms to increase visibility and generate new business.
    • Stay current on moving industry best practices and local market conditions to refine your approach.
    • Ensure that all sales activities align with internal policies and regulatory guidelines.
    • Deliver exceptional service from initial consultation through post-move follow-up.
    • Work independently while contributing to broader team sales targets.

    Key Skills & Experience:

    • Background in residential or COD (cash on delivery) moving sales strongly preferred.
    • Confident communicator with excellent listening and customer service skills.
    • Skilled in conducting both virtual and in-person surveys for accurate quoting.
    • Proficient in CRM systems and Microsoft Office applications.
    • Strong time management, organisation, and follow-up abilities.
    • Valid driver's license and ability to travel locally for on-site appointments.

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