Sales & Customer Service Associate - Jacksonville - L & J Diesel Service Inc

    L & J Diesel Service Inc
    L & J Diesel Service Inc Jacksonville

    3 days ago

    Default job background
    Full time
    Description

    Job Title

    Sales/Customer Service Associate

    About Us

    L & J Diesel Service is a leading diesel fuel systems manufacturer and parts dealer. We are looking for a passionate and driven individual to fill this role.

    Position Overview

    As a Sales/Customer Service Associate, you will be the face and voice of our company, ensuring customers receive exceptional service and support. The ideal candidate has excellent communication skills, is organized, and willing to learn about the automotive parts industry. Previous experience in auto parts dealers such as Napa, AutoZone, Advanced Auto, and O'Reilly is highly valued.

    Main Responsibilities

    • Provide exceptional customer service by answering phone calls, responding to emails, and messages.
    • Assist customers in finding the correct part using internal systems.
    • Approve orders and ensure they are forwarded to the shipping department.
    • Maintain accurate customer records.
    • Collaborate with the sales team to meet sales targets.

    Qualifications

    • Experience: Customer service or sales experience is required; experience in the auto parts industry is a plus.
    • Communication: Excellent written and oral communication skills.
    • Technical Skills: Proficient in computers and office tools.
    • Adaptability: Ability to learn quickly and adapt to a fast-paced environment.
    • Problem-Solving: Resourceful and able to resolve customer concerns effectively.

    What We Offer

    • A competitive salary of $45,000 - $55,000 per year, depending on experience.
    • A comprehensive benefits package including health, dental, vision, 401k, and PTO.
    • Opportunities for career growth and professional development.
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