Order Management Specialist - Frankfort, United States - Fortive Corporation

Fortive Corporation Frankfort, United States

4 weeks ago

Description

Job Description - Order Management Specialist (FLU014677)
Job Description
Order Management Specialist

FLU014677
About Us

:

Fluke Overview

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future.

We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.
A wholly owned subsidiary of Fortive Corporation (

), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are passionate about the growth of our individual employees, teams and the Fluke brand.
Benefits and Perks of Working at Fluke

Comprehensive medical, dental & vision benefits
401k matching
Tuition reimbursement
Paid vacation and sick time
Family leave

Fortive Corporation Overview

:

Fortive Corporation Overview
Fortive's essential technology makes the world stronger, safer, and smarter.

We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies.

We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth.

We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive
:

For you, for us, for growth.

Ready to move your career forward? Find out more at .
Responsible for Order Management; working with direct customers, subsidiaries, and service centers.

Includes contract review and negotiation of correct price, item numbers, quantities, agreeable payment terms and FOB.Also facilitate expedite requests, telephone support, contract commitments, and process returns.

Regularly works with Sales, Operations and Finance, providing guidance and problem resolution for complex US Direct orders.
Responsibilities

:

Input and manage US direct customers' purchase orders (POs); support receipt to cash
Oversee and ensure that internal deadlines are met as it relates to established expectations
Ensure all POs and related documents are accurate and comply with company and federal regulations
Reconcile POs against procedures, profiles, and pricelists for data accuracy
Work with Customers and Sales Managers to resolve outstanding issues
Interact actively and positively with cross functional teams (Accounts Receivable, Tech Support, Shipping, and Operations) to resolve customer inquiries
Communicate updates to internal / external customers timely and thoroughly both verbally and in writing
Partner with Finance on agreeable payment terms and credit.
Research and resolve discrepancies related to delivery, price, order status, item clarification; explaining outcomes with tact and diplomacy.
Assist in all other departmental responsibilities as requested
Qualifications

Qualifications

:

Qualifications:

HS Diploma or GED required
:

Associates or Bachelor's degree preferred.
Experience working in Oracle, 2+ years desired.
Government/Department of Defense contract support desired
Critical thinker, with strong problem-solving and multi-tasking skills.
·

Strong interpersonal, written and oral communications skills.
·

Highly motivated and able to work independently to meet deadlines.
·

Ability to manage competing priorities within demanding timeframes.
·

Experience working positively and productively in a team environment.
·

Must have experience and knowledge of a variety of computer software applications (MSWord, Excel, PowerPoint, TEAMS, and Outlook - WAWF, Five9s, or ZenDesk a plus)
Physical Requirements:

·

Prolonged periods sitting at a desk and working on computer
Must be able to lift up to 15 pounds at times.

Everett, WA
:

The hourly range for this position is $ $40.86
This position is also eligible for bonus as part of the total compensation package.
Base pay offered may vary depending on various factors, including, but not limited to
:

job-related knowledge; skills; experience; and other eligibility factors such as geographic location.

The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.

Organization

Primary Location

Job

Job

:

Customer Support
Schedule

Schedule

:

Full-time
Employee Referral Bonus
Refer a friend for this job

Tell us about a friend who might be interested in this job. All privacy rights will be protected.
For information about the bonus policy, please contact your HR Representative.

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