Marketing Executive, Bilingual Japanese/English - Torrance, United States - MST Insurance Solutions, Inc

Description

Job Description

Overview
Under the direction of the Senior Vice President, Marketing Executives are responsible for marketing, prospecting, selling and client relationships accounts involving the Company's portfolio of products (i.e. life, property, casualty, health, automotive, or other types of insurance.).

Essential Duties & Functions
Other duties may be assigned.

• Execution of our comprehensive sales process which includes successful prospecting, planning and gaining new business.

• Meet with prospective customers in person or virtually to obtain information about their current insurance package and their insurance needs for the future.

• Actively call/joint call on identified target segments, prospects, centers of influence, etc. to lead new business development and client acquisition efforts.

• Responsible for meeting or exceeding sales, cross-sales and referral goals.

• Knowledge of full portfolio of MSTIS P&C and EB products and services; actively cross-sells full breadth and depth of products.

• Assist in new business upsell opportunities and developing retention strategies for existing clients by working collaboratively with Vice President, Account Executive teams as needed

• Works with EB, P&C and Corporate Marketing/Planning departments to regularly update sales status to achieve overall company and department target

• Works with EB, P&C and Corporate Marketing/Planning departments to strategize sales procedure, allocate appropriate resources to maximize sales effort.

• Conducts sales presentations utilizing Company sales materials.

• Assist collaboration with MST Japan for referral/lead activities.

• Relationship management of client.

• Proficient understanding of compliance & marketing (RFP), reporting & analytics, and able to perform and/or coordinate these functions with little guidance from the team lead.

• Strong knowledge of and relationships with vendors.

• Maintains confidentiality of Company and customer information; including pricing, growth projections, market share and other materials that can be used by the competition

• Works independently and uses own judgment on client issues; however, collaborates with colleagues in a team like environment, and exchanges information useful to ensuring sales success, such as selling strategies and techniques, market trends, and other pertinent information

• Identify, plan, and develop methods and procedures to obtain greater efficiency and effectiveness of sales processes.

• Maintains and manage prospects data and log activities

Non-Essential Duties
Other duties may be assigned

• Follows up to complete any assigned work.

• Maintains high ethical standards in the workplace

• Reports all irregular issues and problems to the management for solution.

• Maintains good communication with office staff members and outside contacts.

• Complies with all company policies and procedures.

• Responsible for maintaining a clean and safe working area by participating in all aspects of
the Company's Safety Program.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Fluent Japanese/English (speak/read/write)

• Bachelor's degree from four-year college or university, or equivalent work experience.

• Minimum of five or more years of EB or P&C related experience and/or training.

• Proficient with MS Office Suite

• Ability to maintain a high level of confidentiality.

• Excellent verbal and written communication skills.

• Ability to work independently and make accurate decisions and demonstrate good judgement.

• Detail oriented with excellent organizational and time/project management skills.

• Must obtain and maintain active Property and Casualty Insurance and/or Life and Health
Insurance Agent License.

• This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.

• Maintain positive working relationships and clear communication with co-workers, clients, and insurance carriers.

• Must be available for offsite meetings with clients.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

• Communication: Communication refers to the ability to inform orally and in writing, with clarity and good effect. It means to understand clearly and quickly when instructions or
orders are received. It means judgment about what information is important and what is not, and what should be communicated, how, to whom and when.

• Customer Focus: Acts with customers in mind. Establishes and maintains effective
relationships with customers and gains their trust and respect.

• Drive for Results: Pursues goals with energy, drive, and a need to finish. Does not give up, faces resistance or setbacks well; pushes self and others for results

• Marketing Competency - the ability to identify with the wants and needs of the target customer and communicate the company's brand image and product value in such a way
as to elicit a favorable reaction from that target customer. Trend identification, strategic planning, message creation and effective communication in written and graphic form are all skills needed for marketing.

• Sales Competency - The ability to listen to the customer and understand that person's wants and needs, a strong ego that is not damaged by a string of rejections and does not
develop a fear of future rejection possibilities, and an organized, methodical approach to the sales process.

• Presentation Skill: Uses communication skills to develop messages for various audiences.
Able to measure audience response and adapt accordingly.

• Project Management--Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team
activities.

• Motivation--Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish
goals.

• Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

• Initiative--Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes
advantage of opportunities; Asks for and offers help when needed.

• Innovation--Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas;
Presents ideas and information in a manner that gets others' attention.

Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
High pressured, fast-paced environment with significant telephone and personal disruption. Large
number of multiple steps in complex system performed with accuracy and speed is essential to the
successful completion of tasks.

Physical Demands
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; talk and
hear; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is often required
to sit. Specific vision abilities required by this job include ability to adjust focus when using computers
tablets or other electronic devices.

Essential Weight Lifting/Force Exertion Requirements:

Less than 1/3 of time:
Up to 100 pounds with lifting aid
1/3 to 2/3 of time:

Up to 50 pounds
More than 2/3 of time:
Up to 10 pounds

The above job description identifies the essential job functions and skills needed by the person or
persons assigned to this position. These job functions and skills are not intended to be a complete
and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential job functions. The information
contained herein is subject to change at the Company's discretion.