Patient Care Technician - South Bend - WellNow

    WellNow
    WellNow South Bend

    4 days ago

    Default job background
    Description

    At WellNow Urgent Care, we invest in our colleagues, creating a meaningful work environment and opportunities for growth. We offer competitive salaries and a comprehensive benefits package, including numerous continuing education options. With over 170+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania, and more, our colleagues can transfer facilities within the markets we serve.

    We are committed to providing the best care by adding talented healthcare professionals to our team. As a member of our team, you'll enjoy:

    • Competitive salary
    • Parental leave
    • Continuing education opportunities
    • Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
    • 401(k) plan with a company match for your future financial security
    • Free urgent care visits for you and your immediate family members
    • Scrubs provided to ensure a professional and comfortable work environment
    • Opportunities for promotional growth as we continue to expand our presence
    • Monthly bonus based on your performance and productivity

    Responsibilities:

    You will be responsible for:

    • Taking patient history and obtaining vital signs
    • Performing basic testing or screenings, such as vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
    • Necessary phlebotomy for collection of laboratory samples
    • Accurately completing corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue, and culture samples
    • Performing point-of-care testing, such as strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
    • Ensuring sterile technique, instrument cleaning and sterilization, proper use of the autoclave
    • Scheduling and coordinating necessary records for ancillary care for patients
    • Assisting providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D's and splinting/ortho-glass preparation)
    • Maintaining confidentiality with all patient information (HIPAA)
    • Ensuring equipment is in working order
    • Logging laboratory procedures when completed, processing related paperwork using computer equipment as directed
    • Maintaining examination rooms and stocking necessary medical supplies
    • Performing duties to ensure good patient flow
    • Registration duties: explaining to patients what insurances are accepted and those that are out of network, as well as knowledgeable of all pricing - properly collecting and recording payments, completing registration screen in a timely manner
    • Accompanying the provider to the bedside
    • Accurately and thoroughly documenting the patient's medical history, physical exam, and procedures
    • Completing transcription as requested
    • Performing tasks to improve provider efficiency during the course of a shift
    • Greeting and registering patients
    • Answering and appropriately triaging phone calls
    • Taking payments for visits
    • Printing, scanning, and faxing reports
    • Other front desk and cleaning responsibilities as assigned.

    Minimum Education and Experience:

    To be considered for this role, you must have:

    • A High School Degree or equivalent
    • The ability to identify equipment problems and correct or notify the team leader
    • The ability to apply written instructions and standardized work practices
    • The ability to establish and maintain effective relationships with staff, patients, and families
    • The ability to withstand physical and mental demands, including standing, walking, stooping, and bending, and requiring the ability to move equipment and transfer patients
    • Computer knowledge and skills, including the ability to register patients on the computer in a timely manner
    • Up-to-date training on injections and the ability to provide documentation, as per OSHA guidelines
    • The ability to complete and maintain CPR certification
    • Excellent listening and note-taking skills
    • The ability to apply written instructions and standardize work practices
    • BASIC computer skills, including the use of Electronic Medical Records (EMR)
    • Demonstrated ability to type at least 45 words per minute
    • Strong communication skills, including grammatical, spelling, and verbal
    • Detail-oriented with proven ability to work effectively under conditions requiring accuracy
    • The ability to work well on a team
    • Friendly and customer-service oriented
    • The ability to manage high call volume
    • The ability to sit, stand, walk, use hands to finger, grasp, handle, or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists
    • Requires some physical work; lifting, pushing, or pulling required of objects up to 50 pounds
    • CLOSE mental and visual attention required for planning or directing fairly complex work methods or operations that obtain size, shape, or physical qualities of product


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