Client Support Specialist - Fountain Valley, United States - Experiential Group

Description

Job Description

We are a community focused outreach firm based in Southern California with an exciting new client opportunity. We're committed to helping our community gain access to reliable communication services through hands-on outreach campaigns. To expand outreach, we are hiring an Entry Level Client Support Specialist in the Orange County area. As a member of our team, you will be responsible for providing outstanding customer service, adhering to the Federal Lifeline Program's guidelines, and maximizing outreach. The Entry Level Client Support Specialist will work with the executive staff to compile data and evaluate the success and profitability of each event to report back to our clients.

Entry Level Client Support Specialist Responsibilities:

• Increase community awareness on available promotions and services through interactive outreach initiatives
• Participate in classroom training sessions and product knowledge seminars.
• Educate community members on available services
• Qualify buyers by using the buyer requirement standards and company policies
• Enhance our clients reputation by using top notch customer service skills
• Team management and mentorship

• 1-2 years of marketing, sales or customer service experience
• Strong desire to continue learning and developing professional skill sets
• Exceptional customer service and communication skills
• Student mentality and the desire to continue learning
• Impeccable work ethic
• Able to problem solve effectively
• Ability to work in a fast-paced marketing and sales environment
• Comfortable speaking in front of both small and large groups

#LI-Onsite

Powered by JazzHR

CdKMoHLF8D