ITSM Business Analyst - Maryland Heights
1 month ago

Job summary
This team is responsible for facilitating the migration of Cherwell to Ivanti ticketing system from a BA perspective. Ideal candidates will have Cherwell/Ivanti experience, but any ITSM system experience is applicable.Responsibilities
- Gathering requirements and documenting the service catalogue attributes in an Excel document to pass along to the development team.
- Performing regression testing to ensure workability in Ivanti.
Job description
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