Implementation Specialist - Lynbrook, United States - GENESYS Consulting Services

    GENESYS Consulting Services
    GENESYS Consulting Services Lynbrook, United States

    4 weeks ago

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    Description

    Key Responsibilities:

    • Work Directly with Clients: You'll be a main point of contact for new clients, helping them understand how to use our software to meet their unique needs.
    • Customize Solutions: Tailor our software settings to fit each client's requirements, ensuring they get the most out of our product.
    • Training and Support: Conduct training sessions for users and provide ongoing support to resolve any issues that arise.
    • Feedback Loop: Gather client feedback and work with our development team to improve the software.
    • Project Management: Keep track of multiple client implementations, ensuring all projects are completed on time and within scope.

    Qualifications:

    • Education: A high school diploma is required; a degree in a related field is preferred.
    • Experience: At least 2 years of experience in implementation or a similar role, preferably in the I/DD or healthcare industry.
    • Skills: Strong communication and problem-solving skills, ability to manage projects, and proficiency in technology.
    • Travel: Willingness to travel occasionally to client sites.

    GENESYS Consulting Services, Inc is proud to e an equal opportunity employer.