eDiscovery Applications Support Engineer - Indianapolis - IST Management

    IST Management
    IST Management Indianapolis

    22 hours ago

    Description

    Ediscovery Applications Support Engineer

    This is a full time, direct hire, remote position.

    The eDiscovery Applications Support Engineer is a hands-on technical role responsible for providing end-to-end support and maintenance of mission-critical eDiscovery applications, including Relativity, Nuix, Reveal, Brainspace, and other leading platforms. This position is accountable for maintaining uptime, resolving application issues, performing upgrades, and delivering high-quality support for internal teams and clients. Engineers in this role are expected to troubleshoot complex technical problems, manage incidents within established SLAs, and act as trusted technical resources for eDiscovery applications.

    Base salary will range based on experience as a Level I, II, or III Applications Support Engineer. $70, $130,000.00/yr

    Medical, Dental, Vision, 401K, Long and Short Term Disability, Pet Insurance, Paid Time Off accrued at a rate of 15.33 hours at the end of each full month worked, 7 paid holidays, Bonus Incentives

    Responsibilities

    Responsibilities:

    • Provide end-to-end support and troubleshooting for Relativity, Nuix, Reveal, Brainspace, and other leading eDiscovery platforms
    • Administer and maintain user accounts, groups, and permissions
    • Manage incidents and requests through Jira Service Management, ensuring SLA adherence
    • Create, improve, and maintain technical documentation in Confluence to ensure accuracy, consistency, and accessibility
    • Troubleshoot and resolve application issues, including Microsoft SQL Server database-related problems
    • Participate in a 24/7 on-call rotation to ensure system availability and responsiveness
    • Collaborate with IT and project teams to resolve incidents, fulfill requests, and deliver project work
    • Document processes and contribute to continual improvement of workflows, automation, and efficiency
    • Support environment provisioning, system builds, patching, configuration management, and security initiatives (e.g., risk assessments, vulnerability scanning)
    • Participate in Scrum team activities to plan and execute strategic initiatives.
    • Take direction from supervisor and adhere to all company policies and safety standards

    Qualifications

    Candidates must have legal US authorization to work for any employer. Other qualifications include:

    • Associate's degree in Computer Science, Information Technology, or equivalent experience
    • Minimum 2+ years in legal support, application support, or technical support
    • Experience in Relativity, Nuix, Reveal, Brainspace, and other eDiscovery applications is preferred
    • Solid experience with Microsoft SQL Server, including query execution, performance tuning, and troubleshooting
    • Scripting experience to automate tasks and processes
    • Familiarity with Atlassian tools (Jira, Confluence)
    • Relativity certification (RCA) preferred
    • ITIL certification or familiarity with ITIL practices
    • Knowledge of legal technology workflows, the EDRM Framework, and industry best practices
    • Strong analytical, troubleshooting, and problem-solving skills
    • Excellent verbal and written communication skills with a customer service focus

    IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at

    Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

    IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

    "We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance."

    "We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance"

    Application deadline at this time: 12/31/25

  • Stormwater Project Manager

    58 minutes ago

    Metric Geo Indianapolis

    A highly respected, multi-discipline civil engineering firm seeks an experienced Stormwater Project Manager to support and grow its expanding Water Resources practice in Indianapolis. · ...

  • Project Engineer

    58 minutes ago

    Keystone Group Indianapolis

    We are looking for a driven Project Engineer to support our project managers and superintendents in delivering high-quality construction projects on time, on budget, and on schedule. This role is a key connector between the field, design team, and ownership—ideal for someone who ...

  • Wastewater PM

    58 minutes ago

    Metric Geo Indianapolis

    Our client, an award-winning and well-established water resources consulting firm, is seeking a Professional Engineer to support municipal water, wastewater, and stormwater projects out of its Indianapolis office. This role offers exposure across the full project lifecycle, from ...

  • Engineering Technician

    58 minutes ago

    LaSalle Network Indianapolis

    Our client is looking for an Engineering Technician to support a cross-functional team responsible for preparing reviewing and maintaining technical data used in a high-volume manufacturing environment. · ...

  • Field Engineer, Electrical

    1 day ago

    MasTec Industrial Indianapolis

    The Electrical Field Engineer will oversee and execute the project controls and management of a multiple disciplines.The main functions of the Field Engineer II will include responsibility for a specific area of the project such as direct support to a Craft Superintendent... · ...

  • Automation Project Manager

    58 minutes ago

    Cornerstone Controls Indianapolis

    Cornerstone Controls busca un gerente de proyectos automatizados para gestionar proyectos en industrias como farmacéutica, química y alimentos. · ...

  • Electrical Cost Estimator

    58 minutes ago

    Allied Staff Augmentation Partners, Inc. ( ASAP, Inc. ) Indianapolis

    +Job summary · An experienced Electrical Cost Estimator is needed to support large-scale pharmaceutical and industrial projects.++Bachelor's degree in Engineering, Quantity Surveying, or equivalent industry experience. · Minimum 5 years of electrical estimating experience on indu ...

  • Senior Cost Manager

    20 hours ago

    E-Frontiers Indianapolis

    +We're looking for an experienced Construction Cost Estimator to join a collaborative estimating team supporting a range of new construction and renovation projects. · +Review construction drawings and specifications during preconstruction to perform detailed quantity take-offs a ...

  • MEP Engineer

    2 days ago

    Only for registered members Indianapolis, , United States

    Our award-winning client is seeking a MEP Engineer to join their team. Seeking an experienced MEP Engineer to oversee Mechanical, Electrical, Plumbing, Fire Protection, and Low Voltage engineering activities. · ...

  • MEP Engineer

    2 days ago

    Only for registered members Indianapolis, , United States

    Our award-winning client is seeking a MEP Engineer to join their team. · Provide technical oversight and project management for designs by contracted consultants. · Jointly manage MEP/FP consultant contracts, including budget compliance and drawing production. · ...

  • Construction Project Manager

    58 minutes ago

    TBG | The Bachrach Group Indianapolis

    We are seeking a Senior Project Manager to lead complex construction projects from preconstruction through closeout. · ...

  • Automation Engineer

    5 days ago

    Brooksource Indianapolis

    This role supports the Indianapolis Device Assembly and Packaging (IDAP) site with a focus on safety quality and data integrity. · The Engineer – Automation (Data Integrity Project & C&Q Lead) is responsible for leading data integrity and MES-to-equipment integration projects own ...

  • Quality Assurance Manager

    57 minutes ago

    Harba Solutions Inc. Indianapolis

    The Quality Assurance Manager is responsible for leading quality systems and ensuring compliance with FDA regulations and GMP standards within a pharmaceutical manufacturing environment. · They oversee QA operations, manage a team, and partner closely with manufacturing, validati ...

  • Senior Project Geophysicist/Geologist

    58 minutes ago

    Mundell & Associates, Inc. Indianapolis

    Mundell & Associates is a group of passionate professionals working together to discover, clean and protect our earth. · ...

  • Senior Investment Analyst

    58 minutes ago

    Buckingham Companies Indianapolis

    The Senior Investment Analyst is responsible for supporting the acquisition, underwriting and execution of ground-up development and redevelopment projects from initial feasibility through construction and stabilization. · Underwrite ground-up development and redevelopment opport ...

  • Construction Inspector

    1 day ago

    Only for registered members Indianapolis

    Fishbeck seeks a full-time Construction Inspector to join our Civil Field team. · ...

  • Inspector - Resident Project Representative

    16 hours ago

    Only for registered members Indianapolis

    We are seeking a knowledgeable and meticulous Resident Project Representative to join our team. · The ideal candidate will possess a strong background in civil engineering, exceptional attention to detail, · and effective communication skills to interact with project stakeholders ...

  • Technical Communications Manager

    1 day ago

    Marvin Indianapolis Full time

    The Technical Communication Manager leads the development and execution of technical content strategies that support product launches, customer education, and internal knowledge transfer. · This role ensures that complex product and process information is translated into clear, a ...

  • HVAC Equipment Commissioning Manager

    4 days ago

    Johnson Controls Indianapolis Full time

    Join a winning team that enables you to build your best future · Competitive base salary and a comprehensive bonus program. · Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year. · ...

  • Principal Engineer

    58 minutes ago

    ACL Digital Indianapolis

    We're looking for a hands-on engineer to architect and deliver secure, · scalable IoT firmware from concept to production.Design embedded and IoT firmware systems with a focus on security,power,and performance. · ...

  • Product Tech Support Specialist

    11 hours ago

    Marvin Indianapolis Full time

    Solve complex technical challenges and help customers find solutions as a Product Tech Support Specialist at Marvin. · ...

Jobs
>
Marquand