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Customer Support Specialist - Olathe, United States - Zip
Description
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $75K per year / Full health, vision & dental / Apple equipment plushome office
budget / PTO / 401k /
Ability to
work PST - As a Customer Support Specialist you'll:
Become a subject matter expert on all things Zip, with deep
product knowledge
;
Work with engineering to troubleshoot and resolve customer issues;
Be the face of Zip to customers and their suppliers;
Use internal tooling to investigate data and customer configurations;
Partner with Product, representing the voice of the customer to help drive the Product Roadmap.