Customer Service Representative - Howell, New Jersey, , United States
4 days ago
Job summary
The Customer Service Representative serves as the first point of contact for customers at the body shop ensuring a friendly professional and efficient customer experience.This role involves scheduling appointments providing updates on vehicle repair progress managing customer inquiries and maintaining clear communication between customers technicians and insurance companies.
The CSR plays a critical role in ensuring customer satisfaction and maintaining the body shops reputation for exceptional service.
Job description
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