Labor/Employee Relations Manager I - Tampa - Pyramid Consulting, Inc

Description

Immediate need for a talented Labor/Employee Relations Manager I .This is a 06 Months Contract opportunity with long-term potential and is located in Tampa, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job Diva ID:

Pay Range: $39-$49 hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Manage assigned operational activities to achieve target key performance indicators, operational level agreements and service levels.
• Ensure timely and compliant handling of all assigned grievance, discipline and policy interpretation requests and provide advice and counsel to ER/LR Specialists.
• Investigate and prepare responses to EEOC and/or equivalent government agency charges in the US, Puerto Rico and Canada.
• Support collective bargaining agreement negotiations and contract administration
• Serve as ER/LR Country Leader, such as Canada and Puerto Rico; or as business segment leader
• Serve as Common Ground facilitator
• Drive direct interventions with Managers and employees on most sensitive cases and or escalations
• Stay current on country (countries) employment and labor practices. Ensure workplace policies are current and in compliance with applicable local laws and notify management of regulatory changes
• Develop ER/LR policies for a region or a country
• Attend unemployment hearings at the appropriate government agency
• Deliver ER/LR training for ER professionals, BUHR and People Leaders
• Lead ER/LR projects
• Deliver ER/LR change and communications work, including, but not limited to, stakeholder management.
• Develop staff capability, knowledge, skills and understanding of the country or countries and Work Locations by organizing frequent functional/ operational training and knowledge sharing activities for members of the team.
• Conduct environmental scans and participate in significant workplace events (such as the planning and execution of RIF's, M&A's, etc. at the cluster/country level
• Understand the Key Performance Indicators and operational metrics that are critical to managing service delivery in order to achieve Service Level Agreements and meet customer service standards. Interpret and translate business metrics into insights.
• Make recommendations on continuous improvement opportunities to enhance provision of services by reviewing and providing feedback on operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution.
• Prepare written reports, communications and other documents supporting assigned work.

Key Requirements and Technology Experience:

• Key Skills; Minimum of 6 years progressive HR experience with a concentration in Employee Relations, Labor Relations.
• Investigate and prepare responses to EEOC and/or equivalent government agency charges in the US, Puerto Rico and Canada.
• A minimum of a bachelor's degree is required.
• A minimum of 6 years progressive HR experience with a concentration in Employee Relations, Labor Relations, and HR Generalist experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management
• Strong leadership skills; operates as a global leader with understanding and appreciation for regional differences
• Proven success in establishing, managing and empowering a global virtual team
• Ability to establish a culture focused on speed, accountability and continuous improvement while building employee-centric repeatable and sustainable processes
• Relationship management, coaching and collaboration skills, with leaders at all levels and key stakeholders
• Experienced in shaping solutions and driving business results, with strong communication and collaborative partnership skills with internal and external stakeholders to ensure the effective execution of HR solutions across the enterprise
• Experience using Service Center technologies, ticket management, knowledge management, telephony / IVR, document management, etc.
• Experienced in development and reporting of HR analytics to manage performance and drive data-based decisions for HR and the organization
• Strong understanding of HR Operations
• High results orientation and ability to motivate team to high levels of performance
• Strong knowledge of Human Resource Information Systems and applications (e.g. ERP, HRIS, Applicant Management Systems, etc.)
• Bilingual Preferred

Our client is a leading Pharmaceuticals industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.