IT Support Specialist – Part-Time - Minneapolis
12 hours ago
Job description
IT Support Specialist – Part-Time (Temporary with Potential for Extension or Permanent Placement)Location:
ITASCA, Minneapolis, Minnesota, USA
Join the Cutting-Edge Team at ITASCA Minneapolis
ITASCA, a renowned international engineering company, is seeking a Part-Time IT Support Specialist to join our team in Minneapolis, MN.
In this role, you will provide hands-on end user support, assist with onboarding and offboarding, maintain workstations and systems, and help ensure our technology environment runs smoothly and securely.
Why Choose ITASCA Consulting Group?
Influence & Growth:
Make meaningful contributions in a nimble, technically respected firm where your ideas drive improvement.
Inclusive, Collaborative Culture:
We value diverse perspectives and foster mutual respect, shared learning, and a strong sense of ownership within a casual work environment that supports work-life balance.
Modern Flexibility:
Onsite or hybrid work options with flexible start and end times.
Primary Position Responsibilities Include
Serve as the first point of contact for calls, walk‑up incidents, and service requests.
Provide technical support to end users via phone, Microsoft Teams, and email.
Facilitate smooth onboarding and offboarding processes for employees.
Set up workstations, laptops, and other IT equipment.
Manage user accounts, permissions, and access controls across various systems and platforms.
Install, update, and maintain software applications and operating systems.
Provide support for Microsoft 365 applications and services, including SharePoint.
Perform routine maintenance on hardware, including updates and patches.
Collaborate with other IT team members to address infrastructure and operational needs.
Manage the inventory of IT assets.
Assist with HPC system builds, deployment, and support.
Provide server system support for both Windows and Linux environments.
Assist with network hardware installations, upgrades, and configuration tasks.
Position Requirements
Minimum of 3 years of IT-related experience, specifically in desktop or end‑user support roles.
Experience Must Include
Personal computer workstation support, specifically Windows environments
Active Directory and/or Azure user administration
Basic understanding of TCP/IP networking
Demonstrated ability to communicate clearly and effectively
Required Qualifications
Minimum of an associate's degree in computer science, Networking, Cloud Technologies, or a related field
Advanced knowledge of Windows operating systems, including familiarity with PowerShell.
Proficiency in computer management, troubleshooting, and desktop support
Knowledge of Microsoft 365 and SharePoint
Strong problem‑solving abilities and the capacity to work independently.
Excellent communication and interpersonal skills
Strong customer service mindset and professionalism
Ability to safely use hand tools, both manual and powered
Ability to lift up to 50 lbs., as needed
Position Details & Benefits
Part-time, temporary position up to 19 hours per week, with the potential for extension or permanent placement
Based in our Minneapolis, MN office
Scheduled during standard business hours, Monday through Friday,
Availability required between 8:00 AM and 7:00 PM; specific schedule to be determined within these hours
100% employer-paid parking or bus pass
Accrual of Earned Sick and Safe Time (ESST) of one hour for every 30 hours worked, in accordance with the City of Minneapolis Sick and Safe Time Ordinance.
Additional RequirementsSuccessful completion of:
Criminal background check
Verification of employment history, education, and licenses
Talent and skills assessment
Must be legally authorized to work in the U.S. without present or future sponsorship (e.g., H-1B, L-1, TN). Candidates on or for CPT/OPT are ineligible.
Salary:
$24-$26/hour
Take the next step in your career and become a valued member of our employee-owned company. Join us at ITASCA, where innovation meets excellence
ITASCA is an equal opportunity employer, a drug-free workplace, and complies with ADA regulations as applicable.
APPLY
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