Program Administrator - Tustin, United States - Lendistry

Description

Lendistry is the country's largest minority-led and technology-enabled small business and commercial real estate lender with Community Development Financial Institution (CDFI) and Community Development Entity (CDE) certification.

We are a national employer whose mission is to provide economic opportunities and progressive growth for small business owners and their underserved communities as a source of financing and financial education.

Responsible for a wide range of problem-solving opportunities both operationally and strategically and will require the ability to form strong recommendations supported by robust analysis.

• Manage the day-to-day operational and tactical aspects of multiple programs.
• Act as the subject matter expert and collaborate with leadership on new initiatives, products and services.
• Identify opportunities and solutions to improve company products, processes, and procedures.
• In collaboration with the finance team, participate monthly meetings with leadership to analyze program progress, spending against budget, and recommend budget adjustments.
• Participate in future-year planning and strategy activities while providing thought leadership around understanding business drivers and their impact.
• Under the direction of the Program Manager execute and maintain standard operating procedures for various programs.
• Prepare and complete action plans for program roll outs.
• Under the direction of the Program Manager identify and manage operational objectives.
• Maintain relationships between outside vendors and partners for programs.
• Communicate with internal team on new programs and trainings.
• Manage robust flow of communication from the client.
• Maintain and manage client expectations.
• Ensure programs are run efficiently and profitable.
• Coordinate with internal team members to execute on programs.
• Collect requirements to close programs.
• Review and monitor the success of projects once completed.
• Perform other duties as assigned to support the efficient and effective operation of the department and that help to make Lendistry the best place to work

• Advanced technical skills in MS Suite, Lucid, Tableau, SalesForce.
• Project Management platform experience a plus
• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment and willingness to roll up one's sleeves to get the job done.
• Strong analytical skills and ability to problem solve.
• Ability to demonstrate effective leadership in ambiguous and frequently changing situations. Combines entrepreneurial mindset with a drive to build and scale.
• Excellent writing skills.
• Track record for being detail-oriented with a demonstrated ability to self- motivate and follow-through on projects

• Bachelors Degree preferred
• Proven experience in project or program management
• Excellent communication skills both verbally and in writing
• Excellent customer service skills

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.