Customer Success Manager - Chicago - Choco

    Choco
    Choco Chicago

    12 hours ago

    Full time $70,000 - $130,000 (USD) per year *
    Description

    Customer Success Manager

    As a Customer Success Manager at Choco, you will be responsible for managing a portfolio of high-value distributor accounts. You will take full ownership of the post-sales experience, relationship growth, and commercial performance.

    • Manage customer relationships after close and own the entire customer lifecycle.
    • Lead customer onboarding by preparing and delivering trainings to ensure a seamless launch and strong early adoption.
    • Spend 1–2 days on site with customers during training and go-live to support launch and fully equip teams to integrate Choco AI into their daily operations.
    • Drive ongoing product adoption and value realization as the primary point of contact for your customers.

     



    • The ideal candidate has 3-4 years in client-facing project management, implementation, account management or customer success in a fast-paced SaaS environment. 

      The role requires an amazing relationship builder who is comfortable articulating complex technical solutions to internal and external stakeholders,
      it also demands strong attention to detail and team-first mentality. "

    * This salary range is an estimation made by beBee
  • Work in company

    Manager, Customer Success

    Only for registered members

    We are looking for a Manager of Customer Success to join our USA team · Are you passionate about leading program delivery and adoption ? · Do you enjoy resolving difficult issues tailored to client needs? · SAI360 – Who We Are · SAI360 is giving companies a new perspective on r ...

    Chicago, IL $95,000 - $150,000 (USD) per year

    1 week ago

  • Work in company

    Customer Success Manager

    Only for registered members

    Renterra is building an end-to-end platform that will massively improve the way rental companies run their businesses. · You will own the customer journey from pre-onboarding through long-term success and partner closely with customers during implementation and training then cont ...

    Chicago, IL

    1 month ago

  • Work in company

    Customer Success Manager

    Only for registered members

    +Jungle Scout is seeking a driven and customer-obsessed Customer Success Manager to support a portfolio of some of the world's most promising emerging brands. · ...

    Chicago, IL

    3 weeks ago

  • Work in company

    Client Success Manager

    Only for registered members

    CLIENT SUCCESS MANAGER · THE COMPANY: · STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world's most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, ...

    Chicago, IL $60,000 - $115,000 (USD) per year

    1 week ago

  • Work in company

    Customer Success Manager

    Only for registered members

    The Manager of Client Success is responsible for driving client retention and satisfaction across a portfolio of events. This role owns day-to-day client health and renewal readiness for assigned accounts. · ...

    Chicago, IL

    1 month ago

  • Work in company

    Manager, Customer Success

    Only for registered members

    +Job summary · We are looking for a Manager, Customer Success to help lead our Customer Success Management (CSM) team. · +Team Leadership & Coaching: Manage a team of CSMs, · Operational Excellence: Refine the customer journey for mid-market and international accounts, · ...

    Chicago, IL

    1 month ago

  • Work in company

    Manager of Customer Success

    Only for registered members

    This is a Customer Success Manager position at Michael Lewis Company. The role involves leading customer relationships, developing strategies to drive success and retention, and collaborating with internal teams to achieve organizational objectives.Required experience includes ex ...

    Greater Chicago Area

    3 weeks ago

  • Work in company

    Partner Success Manager

    Only for registered members

    · About Rocket Travel by Agoda · Rocket Travel by Agoda, a subsidiary of Agoda and part of Booking Holdings, is a travel technology company founded in 2012. We partner with some of the world's largest consumer travel brands, creating white-label solutions that allow customers to ...

    Chicago

    2 days ago

  • Work in company

    Property Success Manager

    Only for registered members

    The Property Success Manager (PSM) plays a critical role in ensuring long-term success and optimization of Aigentless self-guided touring solutions for assigned client base through relationship management, meaningful reporting of measurable KPIs, client-driven conversion rates, h ...

    Chicago, IL

    2 weeks ago

  • Work in company Remote job

    Customer Success Manager

    Only for registered members

    We are seeking an equally motivated customer-centric CSM who's passionate about ensuring our customers maximize value and achieve their critical cyber risk management outcomes. Resilience is committed to helping organizations thoughtfully track translate and transfer their risk v ...

    Chicago, IL

    1 month ago

  • Work in company

    Customer Success Manager

    Only for registered members

    We are a diverse, collaborative, and rapidly growing team that values "ambition in the technology we build, the service we provide, and the results we deliver." · ...

    Chicago, IL

    3 weeks ago

  • Work in company

    Manager of Customer Success

    Only for registered members

    We are seeking a strategic and hands-on · Manager of Customer Success · to lead and scale · our Customer Success team within a fast-growing SaaS organization. This leader will drive · retention, expansion, customer satisfaction, and operational excellence while building a · high- ...

    Chicago, IL $95,000 - $150,000 (USD) per year

    4 days ago

  • Work in company

    Customer Success Manager

    Only for registered members

    · About the Role · CADDi is transforming how manufacturers work. As a Customer Success Manager, you will own the end-to-end journey for our customers, from onboarding to value realization to expansion. · This is not a typical CS role. CADDi's CSMs act as strategists, operators, ...

    Chicago, Illinois, United States $70,000 - $130,000 (USD) per year

    1 week ago

  • Work in company

    Manager, Customer Success

    Only for registered members

    We live for those moments when a complicated challenge turns into a creative solution. We want the outliers. The non-conformists. The game-changers. · Rise to the challenge and find your Fuel. · ...

    Chicago, IL

    1 month ago

  • Work in company Remote job

    Client Success Manager

    Only for registered members

    We're looking for a Client Success Manager (CSM) to join our growing team. In this role, you'll guide dealerships through the onboarding, training and adoption of the NCC Complete Credit suite. · ...

    Chicago, IL

    2 months ago

  • Work in company

    Partner Success Manager

    Only for registered members

    +Rocket Travel by Agoda is a travel technology company founded in 2012. · + · + · About the Role: Partner Success Manager (Operations & Service Delivery) · Rocket Travel by Agoda is seeking a Partner Success Manager to join our Customer Experience Group team in Chicago. · +Manage ...

    Chicago, IL

    3 weeks ago

  • Work in company

    Client Success Manager

    Only for registered members

    Crafty is seeking an established Client Success Manager to own client relationships with a diverse book of business. · Client satisfaction through proactive engagement and a client-centric mindset. · ...

    Chicago, IL

    2 months ago

  • Work in company

    Manager, Customer Success

    Only for registered members

    · LogicGate is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and ...

    Chicago - United States $95,000 - $150,000 (USD) per year

    2 days ago

  • Work in company

    Manager, Customer Success

    Only for registered members

    We are expanding our Services Customer Success team to achieve customer satisfaction and retention. The team will work collaboratively with cross-functional partners to address customer needs and develop tailored strategies that enhance customer satisfaction. · ...

    Chicago, IL

    2 weeks ago

  • Work in company

    Customer Success Manager

    Only for registered members

    Our client is an innovative leader in the contract furniture industry seeking a dynamic Customer Success Manager to manage our team. · ...

    Chicago, IL

    1 month ago

  • Work in company Remote job

    Customer Success Manager

    Only for registered members

    About Us: · Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them c ...

    Chicago, IL $70,000 - $130,000 (USD) per year

    5 days ago

Jobs
>
Customer success manager
>
Jobs for Customer success manager in Chicago