- Manage customer relationships after close and own the entire customer lifecycle.
- Lead customer onboarding by preparing and delivering trainings to ensure a seamless launch and strong early adoption.
- Spend 1–2 days on site with customers during training and go-live to support launch and fully equip teams to integrate Choco AI into their daily operations.
- Drive ongoing product adoption and value realization as the primary point of contact for your customers.
- The ideal candidate has 3-4 years in client-facing project management, implementation, account management or customer success in a fast-paced SaaS environment.
The role requires an amazing relationship builder who is comfortable articulating complex technical solutions to internal and external stakeholders,
it also demands strong attention to detail and team-first mentality. " -
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Customer Success Manager - Chicago - Choco
Description
Customer Success Manager
As a Customer Success Manager at Choco, you will be responsible for managing a portfolio of high-value distributor accounts. You will take full ownership of the post-sales experience, relationship growth, and commercial performance.
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Manager, Customer Success
Only for registered members Chicago, IL
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Customer Success Manager
Only for registered members Chicago, IL
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Customer Success Manager
Only for registered members Chicago, IL
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Client Success Manager
Only for registered members Chicago, IL
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Customer Success Manager
Only for registered members Chicago, IL
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Manager, Customer Success
Only for registered members Chicago, IL
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Manager of Customer Success
Only for registered members Greater Chicago Area
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Partner Success Manager
Only for registered members Chicago
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Property Success Manager
Only for registered members Chicago, IL
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Customer Success Manager
Only for registered members Chicago, IL
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Customer Success Manager
Only for registered members Chicago, IL
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Manager of Customer Success
Only for registered members Chicago, IL
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Customer Success Manager
Only for registered members Chicago, Illinois, United States
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Manager, Customer Success
Only for registered members Chicago, IL
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Client Success Manager
Only for registered members Chicago, IL
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Partner Success Manager
Only for registered members Chicago, IL
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Client Success Manager
Only for registered members Chicago, IL
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Manager, Customer Success
Only for registered members Chicago - United States
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Manager, Customer Success
Only for registered members Chicago, IL
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Customer Success Manager
Only for registered members Chicago, IL
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Customer Success Manager
Only for registered members Chicago, IL