Tier 2 IT Support Analyst - Los Angeles
3 weeks ago

Job summary
We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies.The total team of agents will be handling roughly contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls.
- Provide responsive , timely and high-quality support to corporate customers regarding their technical inquiries , driving ownership and resolution of issues through critical thinking , technical proficiency , and excellent communication .
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
IT Support Analyst
2 weeks ago
Lensa is a career site that helps job seekers find great jobs in the US. · Field incoming help requests from end users via telephone and e-mail in a courteous manner · Maintain problem status/resolution information in ticketing database · ...
IT Support Analyst
1 month ago
This is a great way to build your career as an IT Support Analyst for Staffmark. Keep reading to learn more about the opportunity. · ...
IT Support Analyst
4 weeks ago
We are looking for a passionate and forward thinking IT Support Analyst to join the team.The Systems team is responsible for designing, implementing, maintaining and troubleshooting the technology infrastructure. · ...
IT Support Analyst
1 month ago
We match the right people with the right career opportunities and are excited to meet you. · The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. · Install, configure, upgrade, and troubleshoot oper ...
IT Support Analyst
4 weeks ago
We are looking for a passionate and forward thinking IT Support Analyst to join the team in our Los Angeles office.This is a full-time staff position with benefits within our Los Angeles team. · Strong experience in a customer facing role · Strong self-guided problem solving skil ...
IT Support Analyst
4 days ago
The incumbent acts as an expert on integrated systems and services, addressing complex issues and providing solutions for hardware, software, and network problems. · ...
Practice Support Analyst
5 days ago
The Los Angeles office of Lewis Brisbois is seeking a Practice Support Analyst to support the firm's litigation and eDiscovery departments. The role is responsible for guiding attorneys and paralegals on best practices for managing client ESI and trial technology. · Guiding attor ...
Technical Support Analyst
2 weeks ago
Required Qualifications: 6+ years professional experience working with hardware + software products (consumer electronics preferred). · ...
System Support Analyst
1 week ago
The System Support Analyst is responsible for supporting end-users' hardware and software needs.>Responsible for end-user support with hardware/software issues. · >Manage Microsoft 365 environments including Exchange Online, SharePoint, OneDrive and Teams. · ...
Practice Support Analyst
5 days ago
The Los Angeles office of Lewis Brisbois is seeking a Practice Support Analyst to support the firm's litigation and eDiscovery departments. · Minimum qualifications include at least 2 years in a large law firm, · familiarity with tools such as Relativity and TrialDirector/OnCue. ...
Desktop Support Analyst
2 weeks ago
+The Desktop Support Analyst provides priority response and resolution for all reported technology issues. · +Rapid response and ownership of issues and requests reported by customers in person, and via telephone, email or support ticket · Document and report on all work perform ...
Endpoint Support Analyst
2 weeks ago
The Endpoint Support Analyst will provide technical support and assistance to students, faculty, and staff. This individual will work to provision deploy troubleshoot maintain reliable secure endpoint devices such as laptops desktops tablets mobile phones printers scanners virtua ...
Desktop Support Analyst
2 weeks ago
The Desktop Support Analyst will be responsible for rapid response and ownership of issues and requests reported by customers in person, via telephone, email or support ticket. · Document and report on all work performed on behalf of customers · Acquire, stage, and deploy compute ...
Practice Support Analyst
4 days ago
The Los Angeles office of Lewis Brisbois is seeking a Practice Support Analyst to support the firm's litigation and eDiscovery departments. · Guiding attorneys on best practices for managing client ESI and trial technology. · Processing data, building and maintaining databases. · ...
Customer Support Analyst
1 week ago
The Customer Support Analyst will be expected to handle requests in a professional and timely manner with ongoing feedback to the requestor. They must document their approach as Standard Operating Procedures. · ...
System Support Analyst
1 week ago
This role involves assisting in the implementation of technical systems and software. The ideal candidate will have a deep understanding of various technologies to act as subject matter expert for both Store Support team and Corporate Support Team. · The System Support Analyst wi ...
Technical Support Analyst
1 month ago
The Technical Support Analyst is responsible for supporting College Track's IT strategy and function by providing world-class support to staff, assisting in the design and configuration of technical systems, and advancing the goals of our mission with innovative technical solutio ...
Desktop Support Analyst
2 weeks ago
We are looking for a skilled Desktop Support Analyst to join our team in Los Angeles. · Provide hands-on technical support · ...
Sr IT Support Analyst
1 week ago
This position requires the ability to develop, implement and maintain AD Group Policy and InTune policy. The IT Support Analyst will work closely with the Director of IT Corporate Services on other projects. This position has high visibility and requires the highest level of comm ...
Application Support Analyst
1 month ago
The Sr.Application Support Analyst is responsible for all access & provisioning duties for both financial and business applications used at the firm,as well as break/fix support to resolve any system problems, prevent disruptions, and ensure seamless performance for business user ...
Technical Support Analyst
2 weeks ago
This position requires technical support experience with hardware + software products. · ...