Senior Product Manager - Boston, United States - Publicis Sapient

Description

Plan, initiate, and manage information technology (IT) projects.

Partner with clients, architects, strategists, and experience (design) leads to frame business goals and objectives for Omni-channel Mobile App development in the ecommerce space.

Develop product vision, product strategy, market/user research, solution hypothesis, by keeping the customer at the center of everything, and lead a team of product managers to translate that product vision into a long- term comprehensive product roadmap containing well-defined, prioritized features with transformative business outcomes and superior customer experience.

Lead ideation workshops and deep-dive requirement gathering sessions with cross-functional leaders (such as Sales, Operations, Process SMEs, Engineering and Design) to identify customer needs, customer pain-points, product solution options, and generate solution hypothesis for new product development or existing product enhancement based on retail industry trends, competitive benchmarking, technical feasibility analysis of ecommerce platforms and market trend assessment.

Establish user personas and customer journey mapping to guide new product development starting from Customer Onboarding, Multi-factor authentication, Search, Browse, Cart through Checkout.

Lead end-to-end product management of digital ecommerce products (specifically for Retail Mobile Apps, Tablets and Websites) from ideation to launch, masterfully applying Lean Agile Product management practices across

multi-functional areas.

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