Ag Equipment Field Service Technician - Winston-Salem - Premier Equipment Co., LLC

    Premier Equipment Co., LLC
    Premier Equipment Co., LLC Winston-Salem

    3 days ago

    Retail
    Description

    The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. The successful candidate will be a problem solver who is responsive to customers' needs. 

    Job Description

    • Report directly to Service Manager for deployment from store to in the field equipment repairs on customer or company properties.
    • Maintain, repair and overhaul farm machinery and vehicles, such as tractors, harvesters, construction equipment, hay equipment, etc. 
    • Examine and listen to equipment, read inspection reports, and confer with customers to locate and diagnose malfunctions.  
    • Ability to utilize electronic service tools to allow for proper troubleshooting 
    • Test and replace electrical components and wiring, using test meters, soldering equipment and hand tools
    • Understanding of hydraulic systems for proper troubleshooting.
    • Repair or replace defective parts using hand tools, lathes, welding equipment, grinders or saws.
    • Ensure proper documentation on all repairs- most importantly, on warranty jobs per manufacturer requirements. 
    • Tune or overhaul engines.
    • Ensure premier quality repairs to minimize come backs focused on "fix right the first time." 
    • Completing required training and attending OEM continuing education.

    Qualifications- Candidate must have experience in all of the following:

    • Repairing machines or systems using the needed tools.
    • Equipment maintenance- performing routing maintenance on equipment and determining when and what kind of maintenance is needed.
    • Diagnostics- the ability to utilize electronic service tools to allow for proper troubleshooting.
    • Quality control analysis- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
    • Critical thinking- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
    • Operation and control- controlling operations of equipment or systems. 
    • Operation monitoring- watching gauges, dials or other indicators to make sure a machine is working properly.
    • Equipment selection- determining the kind of tools and equipment necessary to get the job done 
    • Education
    • Mechanical- knowledge of machines and tools including their designs, uses, repair and maintenance along with electronics and hydraulics.
    • Customer and personal service- knowledge of principles and processes for providing customer and personal services. This includes customer needs' assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Computers and electronics- knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.  

    Job Type: Full-time

    Benefits

    • Dental Insurance
    • Employee Discount
    • Health Insurance
    • Life Insurance
    • Paid time off
    • Professional development assistance. 
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