Member Team Lead - Great Falls

Job summary

The Member Team Lead assists management with supervising associates in assigned areas of responsibility by assigning duties communicating goals and feedback training associates on processes and procedures providing direction guidance to associates on member service approaches techniques ensuring compliance with company policies procedures supporting the Open Door Policy participating in recruiting hiring scheduling promoting coaching evaluating associates Communicates supports membership by providing information on membership types programs benefits current prospective members processing memberships upgrades credit accounts encouraging membership renewals participating sales marketing events completing maintaining marketing recaps required documentation striving meet membership goals promoting value Sams Club products services Provides ensures member service acknowledging member identifying member needs assisting purchasing decisions locating merchandise guiding supporting regarding selfservice technology assisting transactions utilizing registers selfcheckout area ensuring club pick up orders filled Oversees assigned area responsibility handling claims returns zoning arranging organizing merchandise identifying shrink damages organizing maintaining availability carts flatbeds assisting transporting items utilizing cart retrieval equipment according to company policies procedures maintaining parking lot cleanliness Completes accounting records files transactions required documentation following accounting office procedures providing funds proper register operation creating interpreting financial analysis reports assisting accountingrelated investigations preparing daily deposits overseeing Cash Fund Transfers investigating overages shortages cash register drawers accounting office maintaining confidentiality accuracy financial personal information Develops communicates implements processes practices meet business needs collaborating managers coworkers customers business partners analyzing applying information multiple sources monitoring progress results identifying addressing improvement opportunities Demonstrates promotes supports compliance company policies procedures standards ethics integrity explaining guiding demonstrating apply executing business processes practices implementing related action plans using Open Door Policy correcting ethical compliance issues problems Leads participates teams using sharing resources tools determining customer needs business priorities coordinating executing work assignments advising feedback support ensure timelines quality achieved modeling helping others adapt change new challenges Respect Individual Embracing differences people cultures ideas experiences creates workplace where associates feel seen supported connected culture belonging creating opportunities all associates thrive perform attracting best talent Respect Individual Works team builds strong trusting relationships communicating impact energy positivity motivate influence Respect Individual Strengthens team helping developing mentoring others recognizing contributions accomplishments Act Integrity Maintaining promoting highest standards integrity ethics compliance modeling Walmart values support foster culture holding oneself others accountable supporting Walmarts goal becoming regenerative company making positive impact associates customers members world around us Act Integrity Acting selfless manner consistently humble selfaware honest fair transparent Serve Customers Members Delivering results putting customer first Serve Customers Members Making decisions reliable information balancing short longterm priorities considering own work impacts teams ability deliver purpose stakeholders Strive Excellence Displaying curiosity desire learn taking calculated risks demonstrating courage resilience Strive Excellence Driving continuous improvements open new technologies skills supporting others during change At Sam's Club we offer competitive pay as well as performancebased bonus awards other great benefits happier mind body wallet Health benefits include medical vision dental coverage Financial benefits include 401k stock purchase companypaid life insurance Paid time off benefits include PTO parental leave family care leave bereavement jury duty voting You will also receive PTO/PPTO used vacation sick leave holidays purposes amount you receive depends job classification length employment meeting paid sick laws applicable Other benefits include shortterm longterm disability companys discounts Military Leave Pay adoption surrogacy expense reimbursement more Live Better U companypaid education benefit program fulltime parttime associates Walmart Sam's Club facilities Programs range high school completion bachelor degrees English Language Learning shortform certificates Tuition books fees completely paid for by Walmart Eligibility requirements apply some benefits may depend job classification length employment Benefits subject change specific plan program terms Information about Benefits eligibility see One.Walmart at Additional compensation form premiums paid amounts ranging $0.35 per hour $3.00 hour specific circumstances Premiums based schedule facility season specific work performed Multiple premiums may apply if applicable criteria met Minimum Qualifications Outlined below are required minimum qualifications position If none listed there are no minimum qualifications

Minimum Qualifications
6 months retail experience including operating front-end equipment example cash register AND 6 months customer service experience Must be years age older Preferred Qualifications Outlined below are optional preferred qualifications position If none listed there are no preferred qualifications Leading frontend team Supervising experience include hiring evaluating mentoring developing managing workload Primary Location...401 Northwest Byp Great Falls MT United States America Walmart subsidiaries committed maintaining drugfree workplace has tolerance policy regarding use illegal drugs alcohol job This policy applies employees aims create safe productive work environment

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Job description