Technical Account Manager, Post-Sales - Ontario, United States - Qualys

    Qualys
    Qualys Ontario, United States

    4 weeks ago

    Default job background
    Description
    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

    Job Description

    The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users.

    Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

    This is also a highly technical role with the need to have experience/knowledge of Vulnerability Management, VM Scanning/Assessments, Threat, Intrusion Detection, etc.


    Responsibilities:
    Provide product and technical support for assigned accounts
    Identify and develop potential new business opportunities
    Convey customer requirements to Product Management, Marketing and Engineering teams
    Provide functional and technical support to customers
    Respond to customer questions on technical and business related issues
    Deliver high-level and detailed sales presentations
    Responsible for attending conferences, seminars, etc


    Qualifications:
    Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
    Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
    Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
    Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
    Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
    5-7 years relevant experience
    Bachelor degree or equivalent experience
    Excellent written and oral communication skills
    Able to travel throughout sales territory
    'Big 4' or similar consulting experience a plus
    MUST LIVE IN EASTERN CANADA (Ontario or Quebec Provinces)

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