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- Plans staff coverage in advance to prevent over/under staffing
- Carries out administrative tasks as directed by House Manager & Human Resources
- Provides on-the-spot direction and feedback of supervision to all staff in milieu
- Provide direct report YCWs timely feedback and evaluations
- Handles initial staff disciplinary action
- Assists with staff orientation and onboarding of new Youth Counselors (YC)
- Provides Program Manager and House Manager with feedback about staff's performances
- Effectively communicates with other areas of the program to ensure the best care of residents
- Completes necessary reports of incidents in a timely fashion
- Plans and facilitates house meetings & YC staff meetings, while actively working to encourage attendance of YCs at house meetings and communicating notes to staff who could not attend house meetings
- Collaborates with Activities Supervisors to provide engaging activities for residents
- Encourages all residents to follow the structured daily living routines, and all staff to implement said routine through modeling, coaching and structuring activities
- Models and assists in the implementation of the positive behavior management techniques, such as HART Model and Trauma-Informed Care
- Sets consistent and reasonable tolerance levels for all staff to adhere to with the residents
- Follows treatment plans as written in each resident's service plan
- Participates in on-call rotation schedule that supports LTFC and shelter, and when not in the rotation, communicates with on-call personnel on duty as needed
- Manages unanticipated events and crisis situations in a positive, constructive manner
- Maintains client confidentiality
- Maintains a pleasant, tidy, sanitary and safe living environment for residents.
- Completes required documentation at agency standards
- Demonstrates flexibility in schedule to accommodate morning and afternoon shifts, including some weekend days and attendance to weekly team meetings
- Enforces and follows the rules specific to the LTFC Program
- Supports the shelter program as needed
- Bachelor's Degree in the human service field with 3-5 years of experience working with children
- For individuals with only an Associate Degree, 3 years working with children required, 5 years working with children preferred
- Must be at least 21 years of age, have a valid driver's license, be able to perform physical activities, have good verbal, written and oral communication skills
- Must obtain Act 33/34 and FBI clearances
- Fluency in English and another language (read, write and speak) strongly preferred
Shift Supervisor - Pittsburgh, United States - Holy Family Institute
Description
Job Details
Job Location
Main Campus - Pittsburgh, PA
Description
Holy Family Institute
Journey of Hope Program
Long Term Foster Care
Shift Supervisor
Bilingual - Preferred
Reports to:
Program Manager`, Long Term Foster Care
Hours:
FT Position - will work one weekend day as part of regular schedule
MISSION AND NEED
Holy Family Institute (HFI) is a 120-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region.
General Statement of Duties:
The Shift Supervisor assists the Director of Services and Assistant Lead Shift Supervisors in performing administrative, management and supervisory functions throughout the milieu, which are necessary for the operation of the Journey of Hope (UCUnaccompanied Migrant Children) shelter program.
Essential Functions:
Minimum Requirements:
COMMITMENT TO SOCIAL JUSTICE:
Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences.
We will invest time and resources to create an inclusive environment for all of our stakeholders. This means we will respect diversity that includes race, ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also believe that we should be "Faithful Listeners" and embrace diversity of ideas, perspectives, and values. We believe in providing access, opportunity, fair treatment, and advancement for all people.Believing that "God is Found in Everyday Activities" we will do our best to eliminate barriers that prevent full participation in our programs and services.
We believe "Loving Relationships" means that all are welcome, all are neighbors, and there are no exceptions.With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive, and valued.
Holy Family Institute is an Equal Opportunity Employer