Call center Manager with Min 20yrs exp - Washington
Only for registered members Washington, United States
3 weeks ago
Job summary
We are looking for a Support Transition Manager (Min 15+ Yrs. Exp) HYBRID (Webcam Interview). The Support Transition Manager works with the PCOE Manager to coordinate the shift from on-premises procurement modules to ERP cloud, oversee daily operations, monitor staff performance, and resolve operational issues.The Support Transition Manager (STM) will be responsible for working with the Procurement Center of Excellence (PCOE) Manager to coordinate the transition of support from on-premises procurement modules to ERP cloud modules; monitor staff performance; provide oversight for daily work operations and related tasks; and resolve operational issues. As directed by the PCOE Manager and PASS Modernization PMO, we shall ensure that calls are answered promptly courtesy professional accurate manner ensuring information is complete accurate
Job description
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