Real Estate Loan Servicing Specialist - Honolulu, United States - First Hawaiian Bank

    First Hawaiian Bank
    First Hawaiian Bank Honolulu, United States

    3 weeks ago

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    Description

    First Hawaiian Bank is currently seeking a detail-oriented Real Estate Loan Servicing Specialist to join our Mortgage Service Center team. In this role, you'll be responsible for a variety of mortgage loan servicing activities, including:

  • Managing the on-boarding process to ensure all information required to service the loan interfaced properly.
  • Monitoring on-going ARM (Adjustable Rate Mortgage) change requirements.
  • Processing daily Mortgage Loan payments and reconciling various General Ledger and other financial account.
  • Managing the off-boarding process, from providing payoff quotes through preparing documents to release the lien on the collateral.

    • Work Schedule

    Monday-Friday 8:00am – 5:00pm (Hours may vary)

    Compensation

    The hourly pay range for this role is $ $24.81/hr; commensurate with experience.

    The ideal candidate will have:

  • Associate degree in Accounting or Business Administration, or equivalent work experience required.
  • Bachelor degree in Accounting or Business Administration preferred.
  • 3 years' experience in mortgage banking/mortgage servicing, or related experience required.
  • Good understanding of mortgage loan terms, documents, and loan programs such as Federal Housing Administration, Veterans Administration and Conventional loan programs.
  • Effective verbal and written communication skills to communicates with customers to resolve inquiries.
  • Able to understand complex legal documents, regulatory requirements, investor requirements and Bank policies.
  • Must possess analytical skills to research, resolve and communicate issues with customers, lending and origination staff, and management.
  • Must be able to work under pressure and meet deadlines.
  • Must be organized and detail oriented.
  • Able to handle confidential matters judiciously.
  • Self-starter and able to work independently and collaboratively in a team environment.
  • Proficiency in Microsoft 365 suite of applications.