Microsoft Engineer - Phoenix, United States - MetroSys

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    Job Description

    Job Description

    Responsibilities:

    • Design, implement, and support Microsoft Azure solutions, ensuring scalability, reliability, and security.
    • Deploy and manage Office 365 environments, including Exchange Online, SharePoint, and Teams.
    • Collaborate with clients to understand their IT requirements and provide tailored Microsoft solutions.
    • Perform migrations to Azure and Office 365, ensuring minimal disruption to client operations.
    • Provide advanced technical support for Microsoft-related incidents and issues.
    • Monitor and optimize Azure and O365 environments for performance and cost efficiency.
    • Conduct regular security assessments and implement best practices for Azure and O365.
    • Collaborate with other IT teams and vendors to deliver integrated solutions.
    • Stay abreast of Microsoft product updates, releases, and industry best practices.
    • Contribute to the development of internal documentation and knowledge base articles.
    • Participate in on-call rotations to provide timely support for critical incidents.

    Qualifications:

    • Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) or equivalent experience.
    • Proven experience as a Microsoft Engineer in an MSP environment.
    • In-depth knowledge of Microsoft Azure infrastructure and services.
    • Expertise in Office 365 administration, including Exchange Online, SharePoint, and Teams.
    • Experience with migrations to Azure and Office 365.
    • Strong understanding of network protocols, security, and best practices.
    • Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert or Microsoft Certified: Modern Desktop Administrator Associate are highly desirable.
    • Excellent problem-solving and analytical skills.
    • Effective communication and collaboration skills.

    Additional Skills (Preferred):

    • Familiarity with other cloud platforms and services.
    • Experience with PowerShell scripting for automation.
    • Knowledge of ITIL processes and methodologies.

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