Data science - Littleton, CO, United States - SPECTRUM

Description

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices.

We are transforming the next era of connectivity and entertainment experiences.

The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.

We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

MANAGER, DATA INSIGHTS

As a Data Insights Manager on THIS 'll be responsible for managing the front-end reporting side of Charter's industry-leading customer experience metrics platform.

This role will enable data-driven decision-making and in-time health monitoring of Charter's customer-facing products by working with Product leadership to define key product and feature-specific metrics.

WHAT OUR DATA INSIGHTS MANAGERS ENJOY MOST
Responsible for the definition and delivery of Product usage reporting including: metrics definition, data visualizations, and ETL requirements.
Oversee the creation of automated, customer-readable reports using tools such as Tableau and Excel.

Partner with Information Technology and Business Intelligence organizations to obtain and ingest new reference data sources required for Product usage reports.

Partner with the User Experience & Design organization to ensure reports and dashboards are usable, elegant and industry leading.

Work with the technical and leadership team to ensure that all individual projects are appropriately supported and fully completed on time.

Ensure proper software development life cycle is leveraged for all projects.
Motivate resources through communication and awareness of project needs and business impacts.
Develop effective partnerships with corporate functional groups (Software Engineering, Operations, Care, IT, Product, etc.).
5 years of experience working within a data platform/data analysis environment
~5 years of managing complex projects
~ Experience leading teams of data analysts and data scientists.

Bachelor's degree in Computer Science, Engineering or related field.
Demonstrated in-depth ability to analyze, interpret and present data
Demonstrated in-depth skills with SQL
Demonstrated in-depth understanding of design and implementation practices in Tableau desktop and server
Demonstrated in-depth knowledge and understanding of Agile Development Methodologies
Demonstrated ability to manage complex and diverse projects
Demonstrated ability to deliver high quality software
Demonstrated knowledge of development strategies, project management and business and technical consultancy
Ability to read, write, speak and understand English.


Travel Ability:
Some travel required
Full time. Office environment. This position is eligible to work in a hybrid work model (combination of in-office and remote days


Innovative Tools & Tech:
Work with high-performing software and applications on the forefront of the digital telecommunications industry.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.

When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.

EOE, including disability/vets.