Estimator / Helper Body Shop - Aransas Pass - McGraw Ford

    McGraw Ford
    McGraw Ford Aransas Pass

    3 days ago

    Description

    Estimator / Helper Body Shop Job Summary

    The Customer Service Representative (CSR) will be the primary point of contact for body shop customers. The ideal candidate is detail-oriented, personable, and takes pride in delivering a great customer experience.

    • Serve as the primary point of contact for body shop customers

    Key Responsibilities:

    • Greet and handle inbound phone calls professionally
    • Open and manage repair orders
    • Communicate repair status updates clearly and accurately
    • Coordinate with estimators, technicians, insurance companies, and parts
    • Maintain a clean professional front-office environment

    We Are Looking For:

    • A team-first mindset with a positive attitude
    • Prior automotive or insurance experience preferred but not required.li>Able to multitask stay organized in fast-paced environments/li>Bonus points if you have CRM DMS experience.
      '

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