Lead QA Manual/Automation - San Francisco, United States - OnHires

Description

Join our dynamic team to steer our technological voyage as we scale our flagship SaaS product, actively used by millions every month.

We are searching for a seasoned QA Lead to play a pivotal role in ensuring our product's quality, reliability, and performance. You'll lead a talented team of manual and automated testers. Your expertise will guide our product to excellence, ensuring a seamless user experience.

Key Responsibilities:

Testing Strategy & Implementation:

• Define, establish, and document manual and automated QA processes and policies.
• Research, define, and implement test strategies suitable for a fast-paced SaaS environment.
• Deep understanding of the product to anticipate different outcomes related to the development process and proactively establish testing policies to validate these changes.
• Oversee the testing teams during the creation of detailed, comprehensive, and well-structured test plans and test cases. Support the execution of these plans
• Oversee the efforts of Automated QAs
• Collaborate with the product and development teams to ensure alignment on quality benchmarks.
• Ensure KPIs on application speed, stability, and security
• Ensure QA Kpi's are systematically reached and surpassed

Leadership & Team Management:

• Lead, mentor, and grow a team of manual and automated testers demonstrating a hands-on approach.
• Assign tasks, monitor workload, and ensure timely completion of testing cycles.
• Conduct performance reviews, facilitate training, and assist in hiring new team members.

Automated Testing:

• Champion and oversee the implementation and maintenance of test automation frameworks with the automation testers (including client-side performance tests, speed, etc).
• Integrate QA processes with CI/CD pipelines, ensuring automated tests run during deployments.
• Monitor automated tests, analyze failures, and ensure timely bug fixes.

Manual Testing Oversight:

• Direct manual testing efforts, ensuring all features are thoroughly tested by the manual testers.
• Ensure that the team effectively logs, tracks, and communicates defects.
• Foster an environment where testers actively discuss challenges and collaborate on solutions.

Stakeholder Communication:

• Act as the primary point of contact for all QA matters.
• Regularly update stakeholders on QA progress, risks, and results.
• Participate in release decisions, providing insights from a quality perspective.

Continuous Improvement:

• Analyze metrics, feedback, and market trends to continuously improve testing strategies.
• Drive innovations in QA tools, processes, and best practices.

Required Qualifications & Experience:

• You must possess one of the following certificates: CMST, CMSQ, CTAL-TM, CTEL-TM-MTT, CTEL-TM-OTM, CTEL-TM-SM
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 7 years of experience in software quality assurance
• Minimum 3 years of proven experience as a QA lead or similar role, preferably in a SaaS company.
• Hands-on experience with both manual and automated testing.
• Familiarity with automation tools such as Playwright, Lighthouse Selenium, Appium, JUnit, TestNG, etc.
• Knowledge of CI/CD tools and processes.
• Proficiency in QA methodologies, tools, and best practices.

Key Skills:

• Strong leadership and team management abilities.
• Excellent analytical and problem-solving skills.
• Deep understanding of scripting languages Typescript and JS
• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Familiarity with SaaS-specific challenges and cloud technologies.
• Understanding of system architectures (APIs, servers, components, coms, auths, etc)
• Understanding of the practical application of different automation test scenarios (frontend/web app testing techniques)
• Obsessive attention to pixel perfectness, UI, UX, etc...

Benefits:

Stable and Rewarding Career Path

• Secure a long-term, full-time position where your expertise will be valued and nurtured.

Generous Leave Entitlement

• Enjoy a substantial allowance of 22 paid annual leave days to recharge and spend quality time with loved ones.

Engagement with Industry Leaders

• Seize the opportunity to work on high-profile projects with international brands, leaving a significant footprint in products experienced by millions of users monthly.

Work-Life Harmony

• Take advantage of flexible working hours, allowing you to balance professional commitments with personal well-being.
• Thrive in a remote working environment with the option to work from the comfort of your home, fostering a harmonious work-life balance.

Personal and Professional Development

• Elevate your career through company-sponsored upskilling, enhancing personal and professional growth through continuous learning opportunities.