Remote TurboTax Product Expert - Switchback - Intuit - TurboTax

    Intuit - TurboTax
    Intuit - TurboTax Switchback

    3 days ago

    Full time
    Description

    We're looking for YOU

    Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.

    COMPENSATION BREAKDOWN - EARN UP TO $24.00 PER HOUR


    • Base pay of $18.50 per hour includes guaranteed hourly pay and $3.00 Network Fee component


    • Paid on every hour worked


    • Weekly BONUS OPPORTUNITIES up to $250 per week, based on performance and schedules


    • $100 Weekly Bonus when you work hours


    • $100 Weekly Bonus when you work 45+ hours (Only one hours-worked bonus applies per week)


    • TNPS Performance Bonus - $50 Gift Card when you achieve 4 or more TNPS Promoters ina. single day and Zero TNPS Detractors that same day

    BENEFITS


    • Get paid $18.50 per hour¹


    • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert²


    • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday³


    • Earn an additional $5/hr from April 9–15 for all hours worked


    • Fast 24 hour Certification²

    EXPERIENCE & SKILLS

     To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:


    • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.


    • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.


    • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

    ¹Starting Pay $18.50 gross per hour. You must work a minimum of 25 hours per week from Monday to Sunday, between 8AM and 12am EST. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee)..

    ²To receive the $405.00 certification bonus, if the following criteria are met: Must complete and pass training certification, and work a min of 8 hours on Oct 15th to qualify for the Certification bonus.

    ³Build your own schedule from available hours of business, you must have a schedule in GigCX Marketplace to work. All earnings will be calculated from the worked schedule in GigCX Marketplace. Working without a schedule in GigCX Marketplace will not qualify for earnings.

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