Customer Service Representative - La Grange, United States - Champion Chevrolet Buick GMC

Champion Chevrolet Buick GMC La Grange, United States

2 weeks ago

Description

Job Description

Champion Chevrolet Buick GMC is seeking a Customer Service Representative in our Sales Department. If you enjoy helping customers through their car purchasing journey and providing courteous and professional assistance, we likely have the right opportunity for your next career move. We have an immediate opening for talented team members with exceptional communication skills. Previous business development, sales, service, customer service, or hospitality experience preferred but not required.

Job Description

A typical workday includes assisting multiple customers with the ambition to ensure customers are being communicated to in a timely, professional manner. You'll be expected to spend most of your day on the computer emailing, making phone calls, talking with customers, answering questions, and providing appointment information. In addition, you'll leverage email, texting, and video communications to support customer requests while they are considering our vehicles for purchase.
You will be expected to work alongside the sales people by communicating customer information, needs, and follow up.
Your efforts will be rewarded with a competitive compensation package that includes salary and bonuses to allow you to have unlimited earnings. In addition, we provide professional development from your hire date and throughout your employment.

Qualifications

Exceptional verbal and written communication skills. Leveraging these skills to improve customer relationships is something that makes you genuinely happy.
Your co-workers have good things to say about your and your work focus.
You love collaborating across teams and are personable, helpful, and well organized.
You enjoy learning and improving your skills.
Ability to regularly work weekends
You're able to complete a pre-employment screening including a drug screen and background check.

Benefits To You

Full Benefits Package – medical, dental, and vision
401(k) retirement account
Paid time off – vacation and sick time
Paid training and growth opportunities
40 Hour rotating work week, and at least one Saturday off per month
High Customer Satisfaction
A Professional and Respectful Work Environment

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