Business Operations Director - Tucson - Hagerty

    Hagerty
    Hagerty Tucson

    1 week ago

    Description

    Business Operations Director

    As Business Operations Director you will serve as head operations Hagerty's Digital Marketplace You will lead and grow passionate team ensure health scalability marketplace drive operational efficiencies fuel business growth This role requires expertise dual-sided marketplaces strong operational execution skills ability partner organization deliver strategic initiatives exceptional customer outcomes

    You must own operational execution core business planning operating cadences cross-functional alignment achieve growth efficiency goals Drive insights analytics monitor performance identify gaps implement solutions using data analysis SQL Tableau Excel translate complex insights clear actionable recommendations Optimize marketplace performance improve go-to-market operational processes enhance customer experience ensure reliable execution ecosystem Balance supply demand required scale dual-sided marketplace Support strategic growth evaluate new opportunities including processes partnerships expansion initiatives Lead sophisticated business analyses modeling experimentation inform decisions Collaborate Influence partner Product Engineering Marketing stakeholders shape strategy execution Deliver polished data-backed presentations influence executives drive adoption recommendations Build Scale Lead Teams recruit develop inspire high-performing operations team fostering culture accountability innovation continuous improvement


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