Operations Specialist - Bala Cynwyd, United States - Aveanna

Description

Operations Specialist - Billing & Payroll

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Job Details

Requisition #:

196159

Location:

Bala Cynwyd, PA 19004

Category:

Business Operations

Salary:

$ $21.00 per hour

Position Details

Position Overview

The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch locations clinical operational support activities.

Essential Job Functions

Payroll Activities:

+ Weekly time sheets entries for caregiver staff visits which generates billing

+ Audit weekly payroll reports and make timely payroll adjustments when necessary

+ Process and close payroll each week according to guidelines

+ Prepare and ensure timesheets and nursing notes for corporate billing department are processed according to guidelines

+ Prepare and maintain payroll files

+ Review and audit weekly net profit reports and communicate discrepancies to management in a timely manner

+ Be primary point of contact for location caregiver payroll inquiries

+ Establish an open line of communication and positive relationship with the Corporate Payroll department

Billing Activities:

+ Conducting all billing via Aveanna policies and procedures.

+ Conducting/managing monthly insurance verifications for all active clients receiving therapy or private duty nursing.

+ Requests Private Insurance Authorizations when applicable

+ Verifies payer information and benefit plans for new clients and communicates information to location management

+ Manages Pending Report to keep total in line with Regional expectations

+ Uses Accounts Receivable report to identify patients where we have collections issues and develop plan for correction

Office Support Activities:

+ Scanning and/or filing of documentation and records

+ Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member

+ Mail distribution to appropriate staff member or department

+ Process invoices according to branch location guidelines

+ Office supply orders

+ Perform special projects as needed

Requirements

High school diploma or GED

Proficient typing skills

Proficient Microsoft Office skills

Preferences

Payroll and/or billing experience

Private duty, home care or health care company experience

Advanced Microsoft Excel skills

Two (2) years general office experience

Other Skills/Abilities

Must maintain company and employee confidentiality at all times

Must maintain professional boundaries at all times

Ability to remain calm and professional in stressful situations

Attention to detail

Time Management

Effective problem-solving and conflict resolution

Excellent organization and communication skills

Physical Requirements

Must be able to speak, write, read and understand English

Occasional lifting, caring, pushing and pulling of up to 25 pounds

Must be able to lift 50 pounds

Prolonged walking, standing, bending, kneeling, reaching, twisting

Must be able to sit and climb stairs

Must have visual and hearing acuity

Environment

Performs duties in an office environment during agency operating hours

Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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