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Ardmore

    Soft Count Clerk - Ardmore, United States - The Chickasaw Nation

    The Chickasaw Nation
    The Chickasaw Nation Ardmore, United States

    3 weeks ago

    Default job background
    Description
    We are currently looking for a Part Time 38 Soft Count Clerk to join our team located at the Lakecrest Hotel and Casino

    Summary:

    Responsibilities:


    • Provides first class customer service - courteous and helpful to all internal and external customer types
    • Answers questions in a courteous and professional manner
    • Partners with internal and external services as needed to ensure appropriate referral is made
    • Greets and engages with a smile
    • Determines and meets needs
    • Seeks positive experience and outcomes
    • Completes all training and development requirements and participates in continuing education opportunities
    • Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
    • Shares responsibilities for maintaining adequate supplies and equipment
    • Maintains general upkeep of work area and maintains a safe environment
    • Observes and addresses potential environmental hazards and risks
    • Maintains and promotes professionalism
    • Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
    • Adheres to Chickasaw Nation dress code standards
    • May provide break coverage for others as assigned
    • May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
    • Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
    • Destroys used playing cards by using a machine to punch a hole in them
    • Counts money collected for recording to ensure amounts are documented
    • Counts paper and/or coin revenue
    • Correctly transacts monetary exchanges
    • Balances all accounts at the end of the shift in partnership with supervisor or manager
    • Opens bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter
    • Completes appropriate documentation through appropriate computer system to be sent to accounting and delivers monies to vault area
    • Takes currency and ticket in ticket out received from the kiosks and runs through the currency counter to separate the bill by denomination and send first count totals to Accounting
    • Removes canisters from Blackjack, Poker and Electronic Game bill acceptors and places them on a secured cart to transport them to the secured Soft Count room for initial count and verification
    • All other duties as assigned
    Competencies:


    Essential:

    • Follow instructions, written or oral
    • Adhere to all scheduling and attendance requirements
    • Maintains strict confidentiality in all matters
    • Honesty, truthfulness, reliability, accountability
    • Applies judgment to ensure monies are secure
    • Read, understand and apply regulations and policies
    • Understand, utilize and apply cash handling knowledge
    • Learn and apply Title 31 subject matter
    • Must understand general accepted accounting principles (GAAP)
    • Communicates verbally with team, departments, guests and management
    Skills:


    Essential:

    • 10-key adding machine
    Experience:


    Essential:

    • No prior experience required.
    Education:


    Essential:

    • High School, GED or Equivalent
    Credentials:


    Essential:

    • Pass gaming background check
    • Gaming license or permit as required by assigned position
    • Pass Title 31 testing relevant to position
    Working Conditions:


    Essential:

    • May work where cigarette smoking occurs
    • Bright and Flashing lights
    • Fast-paced
    • Noisy
    • Communications written, verbal
    • Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
    • Pass pre-employment drug test
    • Frequently bend, kneel, stoop, push, reach
    • Manual dexterity
    • Operate normal office equipment
    • Sometimes lift and or carry up to 50 lbs
    • Sitting up to 75% of shift
    • Standing up to 50% of shift
    • Walk up to 50% of shift
    • May work day shift
    • May work evening shift
    • May work holidays
    • May work night shift
    • May be on-call
    • May work rotating shifts
    • May work weekend shift
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