Telephone Operator - Bay Shore
2 days ago
Job description
173899Job Description
Answers and routes calls received by the Hospitals main telephone, paging and/or doctors answering systems. Performs miscellaneous clerical and receptionist duties.
Job Responsibility
- Answers and routes calls received by the main telephone, paging and/or doctors answering service systems.
- Provides callers with general location and operations information for hospital, health centers, departments, etc.
- Monitors emergency alarms and dispatches appropriate response teams.
- Maintains appropriate logs and records.
- Handles emergency calls following appropriate procedures.
- Maintains doctors on-call coverage schedule.
ADA Essential Functions
Job Qualification
High School Diploma or equivalent, required.
Ability to work additional shifts, as needed.
Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress, required.
Basic computer skills to look-up/retrieve information, required.
Based on department operating requirements, position may be required to be bi-lingual.
Must have excellent customer service skills, the ability to remain calm in all situations.
Bi-lingual Spanish, preferred.
Conflict Resolution skills, preferred.
Shift Details:
P/T position Varied days from 1:30pm-7pm.
Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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