Sales Retention Account Associate - Phoenix

Only for registered members Phoenix, United States

1 month ago

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Job summary

The Account Associate I (AA) serves as a key point of contact for WM's Small/Medium business customers operating as part of a team-based queue focuses on retaining and growing the team's book of business through effective management of inbound call requests and proactive customer outreach maintains a net positive business performance by preventing customer cancellations and securing updated contract agreements Success in this role is achieved through sound retention strategies effective negotiation skills alignment with WM's growth objectives

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