Medical Admin Lead - Laguna Hills, CA
Only for registered members Laguna Hills, CA , United States
1 week ago
* This salary range is an estimation made by beBee
Job summary
We're looking for a compassionate, caring, and performance-driven leader for our office and front desk staff. The Medical Admin Lead will lead and support front desk staff, track key performance metrics, and handle escalated patient situations.
Responsibilities
- Lead and support front desk staff, including training, mentoring, and administering performance reviews.
- Track key performance metrics, identify opportunities for improvement, and ensure smooth daily operations.
- Handle escalated patient situations with professionalism, empathy, and sound judgment.
Qualifications
- At least one year of customer service experience (healthcare setting preferred).
- Previous leadership or supervisory experience strongly preferred.
Job description
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