Customer Service Representative - Saint Louis, United States - Kevin Wingenbach - State Farm Agent

Kevin Wingenbach - State Farm Agent Saint Louis, United States

3 weeks ago

Description

Job Description

Job DescriptionROLE DESCRIPTION:
As an Customer Service Representative - State Farm Agent Team Member for Kevin Wingenbach - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

BENEFITS:

Salary
Competitive commission
PTO
401K Matching
Growth potential/Opportunity for advancement within my office

RESPONSIBILITIES:

Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Must obtain Property & Casualty license within 45 days of employment.
Life & Health license must be obtained within 45 days of employment.

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