Associate Director, Asset Management - Dallas, United States - ORIX USA

Description

Associate Director, Asset Management - Non Agency page is loaded

Associate Director, Asset Management - Non Agency

Purpose and Job Summary

The Associate Director is primarily responsible for ensuring the portfolio has met insurance compliance obligations according to loan documents and various investor requirements. Duties will include supervision of daily operations and overall efficiency and effectiveness of the team, facilitate new hire decisions, train, and develop middle level managers and associates. Position will have accountability and oversight of the team's performance, key metrics, audit reviews, as well as various duties related operations across the entire escrow administration team.

Essential Duties & Responsibilities

• Operational oversight of escrow administration which includes obtaining annual renewal insurance certificates and full policies, premium invoices/proof of payments, completing premium disbursements, shortages, advance recovery, Mortgage Insurance Premium disbursements.
• Manage a team of Analysts and Associates to ensure SLAs are being upheld with high quality output.
• Monitor reports and deadlines to ensure work is completed in advance of set timelines, proactively communicating portfolio status with manager as needed.
• Train and develop team members on core position requirements and functions, ensuring consistent attention to detail across all team members.
• Establish and maintain departmental policies and procedures that ensure compliance with investor requirements and industry best practices; and manage departmental adherence to same
• Participate in the management of staffing requirements, performance appraisals, employee engagement and other matters relative to effective management.
• Ensure proper controls and established quality checks are in place to provide feedback to team members, communicating training gaps to the team member, including escalation to department Director, as needed.
• Deliver strategic process development/improvement plans to management to drive efficiency.
• Respond timely to inquiries from internal and external customers, ensuring that the proper notification, escalation, communication, and coordination occurs with management related to the performance of job duties, as needed.
• Stay abreast of investor regulatory requirements relative to the various products.
• Assist in compiling data samples for department and/or lender audits, as requested by manager.
• Travel Requirements – 15%
• Other projects and duties as assigned.

Education, Skills & Experience

• Bachelor's degree preferred but not required.
• At least 8 years of experience in commercial real estate mortgage industry
• Excellent analytic, insurance technical, communication, organizational, project management, and customer service skills.
• Possess the ability to educate others, able to translate insurance concepts into clear actionable information/instruction.
• Must have strong ability to handle multiple demands with a sense of urgency, drive, and energy on a routine basis.
• Flexibility and ability to work under pressure with tight deadlines and constant interruptions; Ability to adjust priorities in a changing environment.
• Has experience and judgement capabilities to initiate, plan, execute, and complete individual/team goals effectively.
• Ability to plan, organize, and prioritize assignments, and to meet critical and established deadlines; Ability to manage multiple assignments and transactions simultaneously.
• Demonstrated ability to maintain confidentiality and to use discretion in the performance of daily activities.
• Proficiency in Microsoft Office and list other relevant systems or software

Contacts

This position has frequent contact with all levels of employees and management. In addition, this role may interact with outside business partners, vendors, consultants, and other office visitors.

ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.

About Us

ORIX Real Estate Capital Holdings, LLC,d/b/aLument, is a subsidiary of ORIX Corporation USA. Lument is a national leader in commercial real estate finance. As the combined organization of legacy industry experts Hunt Real Estate Capital, Lancaster Pollard, and RED Capital Group, Lument delivers a comprehensive set of capital solutions customized for investors in multifamily, affordable housing, and seniors housing and healthcare real estate. Lument is a Fannie Mae DUS, Freddie Mac Optigo, FHA, and USDA lender. In addition, Lument offers a suite of proprietary commercial lending, investment banking, and investment management solutions. Lument has approximately 600 employees in over 25 offices across the United States. Securities, investment banking, and advisory services are provided through OREC Securities, LLC,d/b/aLument Securities. For more information, visit .