Customer Supply Chain Lead - San Antonio - confidential

    confidential
    confidential San Antonio

    20 hours ago

    Description

    This role plays a critical part in ensuring operational excellence by driving service performance, maintaining strong product availability, and supporting effective inventory and replenishment strategies.

    This individual will serve as a key point of contact for customer supply chain operations, working cross-functionally with internal teams and external partners to ensure accurate execution, continuous improvement, and high service levels.

    Qualifications

    • Bachelor's degree in Supply Chain, Business Administration, Industrial Engineering, or related field
    • 3+ years of experience in supply chain, inventory management, replenishment, or customer operations
    • Experience supporting retail customers or high-volume distribution environments strongly preferred
    • Experience working with ERP systems and supply chain tools
    • Strong analytical and problem-solving skills
    • Advanced proficiency in Microsoft Excel

    Preferred:

    • Experience working in consumer goods, food & beverage, manufacturing, or retail environments
    • Spanish proficiency is a plus

    Key Responsibilities

    • Own and monitor key service metrics such as order fill rate, on-time delivery, in-stock performance, and forecast accuracy
    • Analyze service performance trends and partner cross-functionally to resolve issues and improve operational outcomes
    • Lead regular replenishment and alignment discussions with internal teams and customer stakeholders
    • Support demand planning activities by developing and adjusting short-term forecasts
    • Ensure accuracy of order details including quantities, delivery timing, and customer requirements
    • Proactively address operational challenges including inventory constraints, supply disruptions, or forecast variances
    • Support product transitions including new item launches and discontinuations
    • Build strong working relationships with customer supply chain partners to ensure alignment and execution

    What This Role Offers

    • Opportunity to work with a key retail customer in a high-impact role
    • Exposure to cross-functional supply chain operations and leadership
    • Collaborative and growth-oriented environment
    • Competitive compensation and benefits

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