Administrative Customer Coordinator - Lake Forest, CA
23 hours ago
Job description
Customer Service & Service Coordination Specialist
A great opportunity for candidates ready to grow their corporate career
Are you looking to break into the corporate world and build a long‑term career with a team that values your growth, organization, and customer‑focused mindset?
This role offers hands‑on experience with business operations, customer relationship management, and service coordination within a fast‑paced professional environment.
What You'll Do
As the primary point of contact for customers, you'll play a crucial part in keeping service operations running smoothly. Your responsibilities will include:
- Serving as the go‑to contact for customers, coordinating field service activities and ensuring all service requests are executed seamlessly
- Intaking, logging, and managing customer service inquiries with accuracy, efficiency, and professionalism
- Preparing and delivering service estimates and job quotes in a timely, customer-friendly manner
- Tracking and updating active work orders, keeping customers informed via portal updates, email, or phone communication
- Utilizing Microsoft Dynamics CRM / ERP tools (Navision) to manage customer data, process requests, and support service workflows
- Generating reports and maintaining documentation, while balancing multiple assignments and deadlines
- Collaborating with internal teams to support scheduling, order processing, and project coordination
This role offers great exposure to corporate systems, customer experience management, and administrative operations—ideal for someone looking to build foundational corporate skills.
What You'll Bring
- 1+ years of administrative, clerical, or customer support experience
- A customer‑service‑oriented mindset with strong communication skills
- Experience with ERP or CRM systems (Navision is a plus, but not required)
- Strong Microsoft Office skills
- Ability to prioritize, stay organized, and handle multiple responsibilities
- Experience with order processing, scheduling, or project support is helpful but not required
Top Skills That Will Make You Stand Out
- ERP & CRM system usage
- Service administration
- Customer support & communication
- General office administration
- Order processing & RMA familiarity
- Scheduling/project coordination
- Microsoft Office proficiency
Why This Is a Great Opportunity
- Perfect for candidates who want to step into the corporate world
- Hands‑on exposure to industry‑standard ERP/CRM systems
- Builds experience in operations, customer service, and service coordination
- Opportunity to grow into roles like Service Coordinator, Project Coordinator, CSR Lead, or Operations Support
- Stable, professional environment with room for advancement
Job Type & Location
This is a Contract position based out of Lake Forest, CA.
Pay And Benefits
The pay range for this position is $ $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Lake Forest,CA. Application Deadline This position is anticipated to close on Feb 26, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.
Similar jobs
The Customer Experience Coordinator plays a key role in supporting customer-facing service operations. This position is responsible for coordinating service requests, tracking job progress and ensuring accurate communication between customers internal teams and external partners. ...
1 week ago
Customer Service & Service Coordination Specialist · A great opportunity for candidates ready to grow their corporate career · Are you looking to break into the corporate world and build a long‑term career with a team that values your growth, organization, and customer‑focused mi ...
1 day ago
This position plays a key role in supporting customer-facing service operations. · The Customer Experience Coordinator is responsible for coordinating service requests, · tracking job progress, · and ensuring accurate communication between customers, · internal teams, · and exter ...
1 week ago
This role serves as the central coordination hub between customers field technicians and internal departments to ensure service activity moves efficiently and accurately in real time. · Schedule dispatch field service technicians nationwide · Confirm service details provide accur ...
6 days ago
We are looking for a Customer Service Coordinator to join our team. As a member of our Services & Support Operations Division, you will be responsible for maintaining customer satisfaction by providing product service and account information. · Administers customer accounts by re ...
3 days ago
Our client is seeking a reliable and customer-focused Customer Support Coordinator to serve as a key point of contact for customers while supporting internal teams with order processing, issue resolution, and administrative coordination.This role requires strong communication ski ...
2 weeks ago
Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team.Manage customer tickets, emails and calls from customers in a prompt and professional manner. · Troubleshoot customer questions regarding Q CELLS line of residen ...
1 month ago
Maintains customer satisfaction by providing product service and account information and monitoring performance for product warranty maintenance agreements and/or purchase orders. · Administers customer accounts by reviewing service and/or spare product requirements to existing t ...
5 days ago
Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team. · ...
1 month ago
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. · ...
1 month ago
Customer Support Coordinator position at Q CELLS Home Energy Solutions seeks an experienced professional with strong analytical skills, great attention to detail, · and problem-solving and communication skills. · Troubleshoot customer questions regarding Q CELLS line of residenti ...
2 weeks ago
We are seeking a Sr. Customer Order Representative to provide excellent customer service and support our customers with elevated expectations. · We require someone who can instill trust, drive results, and stay patient-focused while working in a demanding environment. · The ideal ...
3 weeks ago
This is a Customer Experience Coordinator role at Marshalls. The role involves promoting an excellent customer experience by overseeing a team of Associates at the front of store ensuring prompt courteous customer service and promotion of loyalty programs. · ...
1 month ago
We're on a mission to make cultural fashion more accessible, sustainable, and convenient across the U.S. and Canada. · We're looking for a reliable · proactive Operations & Customer Experience Coordinator, · Fulfill and pack rental orders · Organize and prep inventory · ...
1 month ago
We're on a mission to make cultural fashion more accessible, sustainable, and convenient across the U.S. and Canada. · Fulfill and pack rental orders · Organize and prep inventory · Handle light laundry, steaming, folding · Monitor and track shipments & returns · Support customer ...
1 month ago
We give bright minds the tools to be truly creative and innovative. Join our team At Christie, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable shared experiences We like to say we're a global company with ...
2 weeks ago
Join our team as an Area Customer Service Coordinator where you'll be a vital link in ensuring exceptional service delivery to our valued clients. ...
1 month ago
The Customer Experience Coordinator is responsible for servicing existing customers.The coordinator assesses customer needs, · suggests products, · responds to inquiries, · builds rapport with customers, · maintains customer relationships. · Takes ownership of customer experience ...
1 month ago
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. · ...
1 month ago
This role involves supporting daily operations, implementing new services, and fostering a customer-centric environment while making a positive impact within an assigned geographical area. · Collaborate closely with management to enhance operational processes. · Assist in the sea ...
1 month ago